Experienced Medical Receptionist (Part-Time)

Ausdocs Group; Cleveland; On-site; AUD 30,000 - 44,000; Part time

Benefits offered by this job

Flexible hours

Onsite training and development

Inclusive team environment

Job summary

Cleveland Medical in Queensland is seeking an experienced Medical Receptionist on a part-time casual basis. You will greet patients, manage appointments, and handle payments while supporting a warm, inclusive team environment.

The role offers flexibility with hours, onsite training, and a friendly, professional workplace. Prior experience with Best Practice and billing systems is highly regarded, with patient confidentiality a priority.

Qualifications

• Minimum 12 months experience as a medical receptionist.
• Experience with Best Practice software (preferred).
• Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing.
• Comprehension of and dedication to patient confidentiality.
• Exceptional verbal communication and interpersonal skills.
• Reliable and punctual.

Responsibilities

• Greeting and welcoming patients, answering phone enquiries, making and confirming appointments; checking, processing and managing patient accounts.
• Assisting callers with general enquiries.
• Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing.
• General housekeeping and upkeep of reception area and Doctors consulting rooms.

Skills

Verbal communication

Interpersonal skills

Confidentiality

Reliable

Punctual

Autonomous work

Tools

Best Practice

TYRO

Medicare billing

DVA billing

Workcover billing

Job description

Cleveland Medical in Queensland is seeking an experienced Medical Receptionist on a part-time casual basis. You will greet patients, manage appointments, and handle payments while supporting a warm, inclusive team environment.

The role offers flexibility with hours, onsite training, and a friendly, professional workplace. Prior experience with Best Practice and billing systems is highly regarded, with patient confidentiality a priority.