Medical Receptionist

Victoria Diagnostic Imaging; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Supportive team culture

Part-time & full-time roles

Training and development

Competitive remuneration

Career growth

Job summary

Victoria Diagnostic Imaging is seeking enthusiastic Medical Receptionists to join our team across multiple clinics in South East Melbourne. You will greet patients, manage registrations, answer calls and schedule appointments while supporting clinical staff in a busy radiology environment.

We offer training and both part-time and full-time roles with a supportive team culture and opportunities for career growth. Competitive remuneration is based on experience.

Qualifications

• Customer service experience is preferred.
• Ability to multitask and maintain attention to detail in a busy medical reception.
• Positive, collaborative attitude and ability to work in a fast-paced environment.

Responsibilities

• Greeting and assisting patients in a professional and friendly manner
• Answering phone calls and managing patient enquiries
• Booking and scheduling appointments (training provided)
• Processing patient registrations and data entry
• Managing payments and cash handling
• Supporting clinical staff with administrative needs
• Other reception and office duties as required

Skills

Verbal communication

Multitasking

Team player

Organisational skills

Customer service

Job description

Key responsibilities

• Greeting and assisting patients in a professional and friendly manner


• Answering phone calls and managing patient enquiries


• Booking and scheduling appointments (training provided)


• Processing patient registrations and data entry


• Managing payments and cash handling


• Supporting clinical staff with administrative needs


• Other reception and office duties as required

About you

The ideal candidate will bring a passion for customer service and strong organisational skills. You will be confident working in a fast-paced medical environment and able to adapt to changing priorities.

Essential skills & attributes

• Excellent verbal communication and interpersonal skills


• Ability to multitask and maintain attention to detail


• A positive team-player attitude

About us

Victoria Diagnostic Imaging is a rapidly growing radiology company based in South East Melbourne. We have clinics at Croydon, Glen Waverley, Carrum Downs, Cranbourne, Clyde North, Hampton Park and Rowville. Multiple vacancies available at our all branches. We are seeking enthusiastic and professional Medical Receptionists to join our dedicated team and support the delivery of high-quality patient care.

Supportive and friendly team culture

Opportunities for both part-time and full-time positions

Training and ongoing development

Competitive remuneration based on experience

Career growth in a rapidly expanding radiology practice