Medical Receptionist

I-MED Radiology Network; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Fitness passport

Wellbeing support

Comprehensive training

Career growth

Free parking

Uniform options

Job summary

I-MED Radiology Network is seeking a Medical Receptionist to provide a warm, professional front-desk experience across our Wesley Medical Imaging, Newstead, and St. Andrew's Spring Hill clinics.

This full-time role covers Monday to Friday with early to late shifts, and potential weekend work; you will manage check-ins, phone and email inquiries, and preparation reminders for scans. You will collaborate with radiologists and staff, handle billing across private, Medicare, workers compensation,

Qualifications

• Experience providing front-desk reception in a healthcare setting.
• Strong verbal and written communication skills.
• Ability to manage appointments and patient flow across multiple clinics.
• Comfortable using multiple computer systems and software.

Responsibilities

• Greet patients and assist with check-in procedures.
• Answer emails and phone inquiries promptly and professionally.
• Advise patients on preparation prior to scans.
• Handle billing procedures including private, Medicare, workers compensation, and DVA.
• Collaborate with clerical, radiology and referrer teams.

Skills

Reception experience

Clear communication

Organisational skills

Multi-screen systems

Job description

Join our friendly team as a Medical Receptionist. This is a full-time role which will involve rotating across our clinics in Wesley Medical Imaging, Newstead and St. Andrew's Spring Hill. The role will involve working Monday to Friday, with shifts between the hours of 6.30am - 6.30pm. As well as the opportunity to work Saturday's and Sunday's.

As a Medical Receptionist, you will be the first point of contact for our patients, playing an important role in creating a positive and professional patient experience.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures - private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

What we're looking for:

• Clear verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Relevant reception experience.
• Confidence working across multiple screens and systems.

What we can offer you:

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being

Join our friendly team as a Medical Receptionist. This is a full-time role which will involve rotating across our clinics in Wesley Medical Imaging, Newstead and St. Andrew's Spring Hill. The role will involve working Monday to Friday, with shifts between the hours of 6.30am - 6.30pm. As well as the opportunity to work Saturday's and Sunday's.

As a Medical Receptionist, you will be the first point of contact for our patients, playing an important role in creating a positive and professional patient experience.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.

• Answering emails and phone calls promptly and handling inquiries professionally.

• Advising patients of preparation prior to relevant scans.

• Billing procedures - private, Medicare, workers compensation, and DVA.

• Collaborating with clerical and technical staff, radiologists, and referrers.

What we're looking for:

• Clear verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Relevant reception experience.
• Confidence working across multiple screens and systems.

What we can offer you:

Wellbeing benefits

• Fitness passport, including full gym access and a range of classes

• Supportive management that values your well-being

Learning and development

• Comprehensive training to help you put your best foot forward in the role

• Career opportunities across our diverse Network

• Opportunity for position growth - gain more responsibilities with experience

  Workplace Experience

  • Collaborative and inclusive team
  • Free parking onsite and street parking
  • Lots of uniform options to suit your preferences at no cost to you with annual top ups

  Compensation

  • Industry-competitive salary and benefits package
  • Annual Remuneration Review

  With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.