Medical Receptionist

I Med; City Of Greater Geraldton; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Fitness passport

Free parking onsite

Job summary

I-MED Radiology is seeking a friendly Medical Receptionist in Geraldton. This full-time role runs Monday to Friday, 7:45am to 5:00pm, with a 9-day fortnight and a rostered day off. Part-time consideration may be made for the right candidate.

You will be the first contact for patients, handling check-in, inquiries, and billing across private, Medicare, workers compensation and DVA, while coordinating with radiologists, referrers and support staff to maintain smooth patient flow.

Qualifications

• Previous experience in the medical industry would be highly advantageous.
• Clear verbal and written communication skills.
• Experience with interventional bookings and procedures.
• Ability to work in a fast-paced environment.
• Strong organisational abilities to manage appointments and patient flow.
• Relevant reception experience.
• Confidence working across multiple screens and systems.

Responsibilities

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

Skills

Medical reception

Communication skills

Interventional bookings

Fast-paced environment

Organisational skills

Reception experience

Multi-screen work

Tools

Scheduling software

Medicare/Private billing experience

Job description

Join our friendly and supportive team in Geraldton as a Medical Receptionist. This full-time position offers shifts from Monday to Friday between 7.45am-5.00pm, in addition to a 9-day fortnight with one rostered day off. A part-time role may also be considered for the right candidate.

As a Medical Receptionist, you will be the first point of contact for our patients, playing an important role in creating a positive and professional patient experience.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

What we’re looking for:

Previous experience in the medical industry would be highly advantageous.

Clear verbal and written communication skills.

Experience with interventional bookings and procedures.

Ability to work in a fast-paced environment.

Strong organisational abilities to manage appointments and patient flow.

Relevant reception experience.

Confidence working across multiple screens and systems.

What we can offer you:

Wellbeing benefits

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being

Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network
• Opportunity for position growth – gain more responsibilities with experience

Workplace Experience

• Collaborative and inclusive team
• Free parking onsite and street parking
• Lots of uniform options to suit your preferences at no cost to you with annual top ups

Compensation

• Industry-competitive salary and benefits package
• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.