Medical Receptionist

I-Med; New South Wales; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Fitness passport

Free parking onsite

Uniforms provided

Job summary

I-MED Radiology in Griffith is seeking a Medical Receptionist for a full-time role operating Monday to Friday, 8:00am–5:00pm. You will be the first point of contact, delivering a positive patient experience across multiple systems.

Join a friendly, supportive team with wellbeing benefits, comprehensive training, and opportunities for career development in Australia’s largest radiology network.

Qualifications

• Clear verbal and written communication is essential.
• Strong organisational abilities to manage appointments and patient flow.
• Relevant reception or front-desk experience is required.
• Comfortable using multiple screens and systems across applications.

Responsibilities

• Greet patients warmly and assist with check-in.
• Answer emails and phone calls promptly and professionally.
• Inform patients about preparation for scans and procedures.
• Handle billing for private, Medicare, workers compensation, and DVA.
• Collaborate with clerical, radiology and referrers to ensure smooth workflows.

Skills

Verbal communication

Written communication

Organisational skills

Multiscreen navigation

Job description

Join our friendly and supportive team in Griffith as a Medical Receptionist. This full-time role operates from Monday to Friday, with shifts between the hours of 8.00am-5.00pm.

As a Medical Receptionist, you will be the first point of contact for our patients, playing an important role in creating a positive and professional patient experience.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

What we’re looking for:

• Clear verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Relevant reception experience.
• Confidence working across multiple screens and systems.

What we can offer you:

Wellbeing benefits

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being

Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network
• Opportunity for position growth – gain more responsibilities with experience

Workplace Experience

• Collaborative and inclusive team
• Free parking onsite and street parking
• Lots of uniform options to suit your preferences at no cost to you with annual top ups

Compensation

• Industry-competitive salary and benefits package
• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.