Medical Receptionist

I-MED Radiology Network; City of Devonport; On-site; AUD 42,000 - 54,000; Full time

Job summary

I-MED Radiology Network in Devonport and Latrobe is seeking a highly motivated Medical Receptionist to join the team on a full-time fixed-term contract (12 months). You will be the first point of contact for patients, referrers, and visitors, handling check-ins, phone inquiries and general reception duties.

The role reports to the Office Supervisor and requires professionalism, empathy, and strong organisational skills to manage patient flow during core hours.

Responsibilities

• Greeting patients warmly and assisting with check-in procedures to ensure a positive first experience.
• Answering phone calls promptly and handling inquiries professionally.
• Ensuring smooth clinic operations during business hours.

Job description

Job Description

We have an exciting opportunity for you to be a part of our team in Devonport/Latrobe. We are looking for a highly motivated and enthusiastic individual with a “can-do” attitude?

Our clinics in Devonport and Latrobe is currently seeking an experienced Medical Receptionist to join the team. This role is a Full –Time Fixed Term Position (12 Months) working Monday – Friday between the core hours of 7:30am – 8:00pm.

Reporting to the Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

About Us

I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.

Role Overview

As a Medical Receptionist, you will be the first point of contact for our patients. Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures ensuring that a patients first experience of I-MED is one they will positively remember.
• Answering phone calls promptly and handling inquiries professionally.
• Ensuring smooth clinic operations during our business hours.

Key Attributes

• Clear and empathetic verbal and written communication skills.
• Exceptional customer service skills putting the patient at the centre of all that you do.
• Strong organisational abilities to manage appointments and patient flow.
• Flexibility to adapt to changing priorities.
• Ability to multitask effectively in a fast-paced environment.
• Ability to work interchangeably as part of a team.

Life at I-MED Radiology

• Competitive remuneration corresponding with experience
• Comprehensive induction training and ongoing development
• Opportunity for career growth and professional progression
• To be part of a fun & dedicated team that celebrates wins and successes
• Commitment to your health and well-being, including access to employee assistance program

Diversity and Inclusion

Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.

If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.

About Us

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.