Medical Administration Officer either Part-Time or Full-Time

Cardio One; Brisbane; Vor Ort; AUD 38.000 - 48.000; Vollzeit

Zusammenfassung

Cardio One, a leading cardiology specialist clinic, seeks a Medical Administration Officer for either part-time or full-time engagement. You will be the first point of contact, delivering a friendly, professional and compassionate patient experience while handling appointments and documentation.

Join our modern clinic to coordinate consultations, tests and hospital procedures, manage records and claims, and support clinicians in delivering high-quality care.

Qualifikationen

• Previous experience in medical or clinical administration (desired but not essential).
• Strong organisational and multitasking skills.
• Excellent communication and patient-service mindset.
• HealthTrack is an advantage for medical practice software.
• Ability to work autonomously and as part of a collaborative team.
• Professional, calm, and compassionate approach in a clinical environment.

Aufgaben

• Be the first point of contact for patients, delivering an exceptional clinic experience.
• Welcome patients with a friendly, professional and compassionate approach.
• Manage appointment scheduling and coordinate consultations, diagnostic tests and follow-up appointments.
• Maintain accurate patient records and manage medical correspondence and documentation.
• Process referrals, patient billings, Medicare claims and private health insurance claims.
• Provide efficient administrative support to specialists and clinical staff.
• Assist with the smooth day-to-day running of the practice, ensuring a high standard of patient care and service.
• Coordinate and book procedures on hospital theatre lists, liaising with specialists, hospitals and relevant clinical teams.
• Ensure patient information and required documentation are complete and available ahead of appointments and procedures.

Kenntnisse

Medical administration

Multitasking

Communication

Patient service

Team collaboration

Tools

HealthTrack

Jobbeschreibung

Medical Administration Officer either Part-Time or Full-Time

Are you an organised, compassionate, and proactive administrator looking to make a meaningful impact in patient care?

Our leading Cardiology Specialist Clinicis seeking a dedicated Medical Administration Officer to join our growing team on a Part-Time or Full-Time basis.

About the Role:

As the first point of contact for our patients, you will play a vital role in delivering an exceptional clinic experience.

Welcome patients with a friendly, professional and compassionate approach, creating a positive patient experience.

Manage appointment scheduling and coordinate consultations, diagnostic tests and follow-up appointments.

Maintain accurate patient records and manage medical correspondence and documentation.

Process referrals, patient billings, Medicare claims and private health insurance claims.

Provide efficient administrative support to specialists and clinical staff.

Assist with the smooth day-to-day running of the practice, ensuring a high standard of patient care and service.

Coordinate and book procedures on hospital theatre lists, liaising with specialists, hospitals and relevant clinical teams.

Ensure patient information and required documentation are complete and available ahead of appointments and procedures.

What We’re Looking For:

Previous experience in medical or clinical administration (desired but not essential)

Strong organisational and multitasking skills

Excellent communication and patient-service mindset

Competency with medical practice software HealthTrack is an advantage

Ability to work autonomously and as part of a collaborative team

Professional, calm, and compassionate approach in a clinical environment

Why Join Us?

Supportive and friendly team culture

Modern, well-equipped specialist clinic

Make a real difference in the patient journey