Medical Administration Assistant

The Blood Unit; Melbourne; On-site; AUD 35,000 - 55,000; Part time

Job summary

The Blood Unit in Melbourne is seeking a friendly, organised Medical Administrator to join our close-knit team on a part-time basis (3-4 days per week). You will be the first point of contact for patients, ensuring a welcoming and professional experience while supporting clinicians.

This dynamic role involves managing appointments, patient records, and billing, coordinating with pathology providers and referring doctors, and contributing to an efficient, patient-centered practice.

Qualifications

• Minimum 1–2 years of medical or healthcare administration experience.
• Confidence using medical software and Microsoft Office; ability to learn new systems quickly.
• Strong organisational skills and ability to multitask.
• Compassionate, patient-centered approach.
• Australian work rights.

Responsibilities

• Warmly greet patients and manage appointments and enquiries.
• Maintain accurate patient records and billing information.
• Prepare correspondence and provide administrative support to clinicians.
• Liaise with pathology providers and referring doctors.
• Contribute to an organised, efficient, and well-run practice.

Skills

Medical software

MS Office

Organisational skills

Communication

Tools

Practice management software

Job description

The Blood Unit is seeking a friendly, organised and reliable Medical Administrator to join our close-knit and supportive team. This is a part time position - 3-4 days per week. This position is ideal for someone who thrives in a patient-focused environment and enjoys variety in their day.

About the Role

As the first point of contact for our patients, you will play a key role in creating a welcoming and professional experience. This is a dynamic position where no two days are the same—you’ll be supporting both patients and clinicians while ensuring the smooth day-to-day running of the practice.

Key Responsibilities

• Warmly greeting patients and managing appointments and enquiries
• Maintaining accurate patient records and billing information
• Preparing correspondence and providing administrative support to clinicians
• Liaising with pathology providers and referring doctors
• Contributing to an organised, efficient, and well-run practice

About You

You are personable, proactive, and take pride in delivering excellent patient care. You communicate clearly, have strong attention to detail, and enjoy working as part of a collaborative team in a fast-paced environment.

What We’re Looking For

• Previous experience in medical or healthcare administration (minimum 1–2 years)
• Confidence using medical software and Microsoft Office & the ability to learn new systems quickly
• Strong organisational skills and ability to multitask
• A compassionate, patient-centered approach
• Australian work rights

Why You’ll Love Working With Us

At The Blood Unit, we offer more than just a job—we provide a supportive, respectful environment where your contribution is truly valued. You’ll be part of a team that genuinely cares about both our patients and each other. We’re conveniently located close to public transport and shops, and offer a comfortable staff room along with a positive, collaborative team culture.