Patient-Centric Medical Admin Officer — PT/FT

Cardio One; Brisbane; Presencial; AUD 38.000 - 48.000; Jornada completa

Descripción de la vacante

Cardio One, a leading cardiology specialist clinic, seeks a Medical Administration Officer for either part-time or full-time engagement. You will be the first point of contact, delivering a friendly, professional and compassionate patient experience while handling appointments and documentation.

Join our modern clinic to coordinate consultations, tests and hospital procedures, manage records and claims, and support clinicians in delivering high-quality care.

Formación

• Previous experience in medical or clinical administration (desired but not essential).
• Strong organisational and multitasking skills.
• Excellent communication and patient-service mindset.
• HealthTrack is an advantage for medical practice software.
• Ability to work autonomously and as part of a collaborative team.
• Professional, calm, and compassionate approach in a clinical environment.

Responsabilidades

• Be the first point of contact for patients, delivering an exceptional clinic experience.
• Welcome patients with a friendly, professional and compassionate approach.
• Manage appointment scheduling and coordinate consultations, diagnostic tests and follow-up appointments.
• Maintain accurate patient records and manage medical correspondence and documentation.
• Process referrals, patient billings, Medicare claims and private health insurance claims.
• Provide efficient administrative support to specialists and clinical staff.
• Assist with the smooth day-to-day running of the practice, ensuring a high standard of patient care and service.
• Coordinate and book procedures on hospital theatre lists, liaising with specialists, hospitals and relevant clinical teams.
• Ensure patient information and required documentation are complete and available ahead of appointments and procedures.

Conocimientos

Medical administration

Multitasking

Communication

Patient service

Team collaboration

Herramientas

HealthTrack

Descripción del empleo

Cardio One, a leading cardiology specialist clinic, seeks a Medical Administration Officer for either part-time or full-time engagement. You will be the first point of contact, delivering a friendly, professional and compassionate patient experience while handling appointments and documentation.

Join our modern clinic to coordinate consultations, tests and hospital procedures, manage records and claims, and support clinicians in delivering high-quality care.