Medical Administration

Geelong Eye Centre; Geelong; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Above-award pay

Friendly team

Flexible rostering

On-site parking

Job summary

Geelong Eye Centre in Waurn Ponds, Australia, is seeking an experienced full-time Medical Administrator to join our busy ophthalmology practice. The role is fast-paced, with a friendly team and varied daily tasks.

You will manage the front desk, coordinate surgeries, handle billing and referrals, and support ophthalmologists and the broader clinical team. A minimum of two years in medical reception or administration is preferred, with strong communication and multitasking skills.

Qualifications

• At least 2 years’ recent experience in a similar medical reception or administration role.
• Strong attention to detail and organisational skills.
• Ability to multitask and work in a fast-paced environment.
• Excellent customer service and communication skills.
• Proficiency with medical practice software.

Responsibilities

• Manage the front desk and phones.
• Liaise with patients with care and professionalism.
• Support ophthalmologists and the wider clinical team.
• Coordinate and book surgeries.
• Manage incoming and outgoing correspondence, referrals and results.
• Communicate with referring optometrists, GPs, hospitals and specialists.
• Process accounts and billing (e.g. Medicare and health funds).
• Handle general admin including scanning, mail and banking.

Skills

Front desk management

Customer service

Communication

Multitasking

Attention to detail

Ophthalmology experience

Team player

Reliability

Calm and approachable

Tools

Medical practice software

Microsoft Office

Job description

Ready to put your skills to the test in a busy, dynamic ophthalmology practice?

We’re looking for an experienced full-time Medical Administrator to join our friendly team at Geelong Eye Centre, located at Epworth Hospital in Waurn Ponds. This is a fast-paced role where every day brings something different.

Shifts are rostered Monday to Friday, between approximately 8am-4:30pm or 9:30am-6pm. A 9-day fortnight is also available, with longer days to make up the hours. You’ll also need to be willing and available to help cover leave.

What you’ll be doing:

• Managing the front desk and phones
• Liaising with patients with care and professionalism
• Supporting our ophthalmologists (Dr Fiona Pearce, Dr Bernardo Soares and Dr Philomena McNamara) and the wider clinical team
• Coordinating and booking surgeries
• Managing incoming and outgoing correspondence, referrals and results
• Communicating with referring optometrists, GPs, hospitals and specialists
• Processing accounts and billing (e.g. Medicare and health funds)
• Handling general admin, including scanning, mail and banking

What we’re looking for:

• At least 2 years’ recent experience in a similar medical reception or administration role
• High attention to detail and strong organisational skills
• The ability to multitask and think on your feet in a fast-paced environment
• Strong customer service and communication skills
• Proficiency in medical practice software
• Reliability, professionalism and a genuine team-player attitude
• A calm, friendly and approachable manner

Bonus points if you have:

• Ophthalmology experience

Why Geelong Eye Centre?

• Above-award pay
• A small, friendly team who genuinely enjoy working together
• Flexible rostering, including a 9-day fortnight option
• On-site parking provided