Permanent Part/Full-Time (26hrs-38hrs) Medical Receptionist

Burwood Eye Clinic; Burwood; Presencial; AUD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Burwood Eye Clinic in Burwood, NSW, is seeking a warm, professional Medical Receptionist to join our busy ophthalmology clinic. This permanent role supports a 4-week rotating roster and offers 26–38 hours per week with starts as soon as possible.

You will manage bookings, answer calls and emails, and support patients from diverse backgrounds. Essential: fluent English, computer literacy, excellent phone manner, and the ability to work Mon-Fri with early starts at 7:30am and finishes between

Formación

• Fluent English communication and computer literacy are essential.
• Availability to work a 4-week rotating roster (3-5 days per week).
• Mon–Fri role with no weekend work.
• Professional phone manner and strong interpersonal skills.
• Ability to work with patients from a wide demographic range.
• Willingness to learn and adapt to new systems.

Responsabilidades

• Booking appointments based on doctors’ schedules.
• Handling incoming phone and email inquiries efficiently.
• Coordinating surgical bookings.
• Following practice procedures and protocols.
• Participating in ongoing training and development.

Conocimientos

Fluent English

Phone manners

Time management

Multitasking

Interpersonal skills

Independent worker

Team player

Willingness to learn

Herramientas

Xestro software

Descripción del empleo

Permanent Part/Full-Time (26hrs-38hrs) Medical Receptionist

Medical Receptionist – Ophthalmology Clinic | Burwood, NSW

We are a well-established and busy Ophthalmology clinic located in Burwood, seeking an enthusiastic Medical Receptionist to join our friendly team of 8 Doctors, 4 Orthoptists, and 3 Administrative Staff.

This is a great opportunity for someone looking to work in a supportive and professional medical environment.

Start Date: Immediately
Location: Burwood, NSW (750m/10min walk from Burwood train station)
Parking: Onsite staff parking available

Availability to work a 4-week rotating roster (3-5 days per week, hours will vary weekly over a 4 week pattern)

Be available to start work at 7:30am and finish work between 4pm-6pm

This is a Monday to Friday role. No weekend work required.

Flexibility to cover staff annual and sick leave when needed

Computer literacy and fluent English communication skills is essential

Professional phone manner and strong interpersonal skills

Ability to work with patients from a wide demographic range

Team player who can also work independently

Excellent time management and multi-tasking abilities

Willingness to learn and adapt to new systems and procedures

Essential Criteria:

• Availability to work a 4-week rotating roster (3-5 days per week, hours will vary weekly over a 4 week pattern)
• Be available to start work at 7:30am and finish work between 4pm-6pm
• This is a Monday to Friday role. No weekend work required.
• Flexibility to cover staff annual and sick leave when needed
• Computer literacy and fluent English communication skills is essential
• Professional phone manner and strong interpersonal skills
• Ability to work with patients from a wide demographic range
• Team player who can also work independently
• Excellent time management and multi-tasking abilities
• Willingness to learn and adapt to new systems and procedures

Desired Criteria (not essential but highly regarded):

• Previous experience in a medical or ophthalmology reception role
• Familiarity with Xestro medical software
• Understanding of Medicare, Private Health Insurance, and DVA billing
• Fluency in a second language
• Typing proficiency

Key Responsibilities:

• Booking appointments based on doctors’ individual schedules
• Handling incoming phone and email inquiries efficiently
• Coordinating surgical bookings
• Following practice procedures and protocols
• Participating in ongoing training and development