Patient Services & Medical Admin – Part-Time, Weekdays

brisbane north eye centre; Brisbane; On-site; AUD 36,000 - 44,000; Part time

Benefits offered by this job

Above award remuneration

Weekday shifts: Mon–Fri (24–32 hours)

Close to major transport hub

Job summary

Brisbane North Eye Centre is seeking a part-time Medical Administrator in Chermside, QLD. You will greet patients, schedule appointments, handle enquiries, manage registrations and payments, and maintain medical records in a fast-paced eye care setting.

The role offers Monday to Friday shifts with 24–32 hours per week, above award remuneration, and a supportive team in a modern clinic near major transport links.

Qualifications

• Experience in optical dispensing or medical receptionist role.
• Excellent organisational and time management skills.
• Proficient in using electronic medical record systems and Microsoft Office suite.

Responsibilities

• Greet and check in patients in a warm and professional manner.
• Schedule and coordinate patient appointments and referrals.
• Manage patient enquiries via telephone and email.
• Handle patient registration, insurance claims and payments.
• Maintain accurate and up-to-date electronic and paper medical records.
• Assist with general office administration tasks as required.

Skills

Customer service

Communication

Time management

Microsoft Office

EMR systems

Tools

Electronic Medical Records (EMR)

Job description

Medical Administration - Permanent Part-time

We are seeking a part-time/casual Medical Administrator to join our team at Brisbane North Eye Centre in Chermside, QLD. You will play a crucial role in providing exceptional customer service and administrative support to our patients and doctors.

What you'll be doing

Greeting and checking in patients in a warm and professional manner

Scheduling and coordinating patient appointments and referrals

Managing patient enquiries via telephone and email

Handling patient registration, insurance claims and payments

Maintaining accurate and up-to-date electronic and paper medical records

Assisting with general office administration tasks as required

What we're looking for

Previous experience in a optical dispensing or medical receptionist role

Strong communication and interpersonal skills with the ability to interact with patients, clinicians and colleagues in a professional and empathetic manner

Excellent organisational and time management skills with the ability to multitask and prioritise tasks effectively

Proficient in using electronic medical record systems and Microsoft Office suite

Ability to work independently and as part of a team

Common sense approach to work environment in a varied and fast paced role

What we offer

At Brisbane North Eye Centre, we are committed to creating a positive and supportive work environment for our team. We offer a range of excellent benefits, including:

Above award remuneration

Monday to Friday shifts - no weekends or late nights - 24-32 hours per week

Supportive team and friendly work environment

Close to a major public transport hub

About us

Brisbane North Eye Centre has been serving the local community for over 35 years. If you are a motivated and reliable individual who enjoys working in a busy, fast-paced healthcare setting, we encourage you to apply.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .