Luxury Skincare Store Manager - Lead Team & Drive Sales

Rationale Skincare; Inner West; On-site; AUD 95,000 - 120,000; Full time

Job summary

RATIONALE Skincare is seeking a Store Manager for our Balmain location. You will deliver luxury end-to-end client retail experiences and lead a high-performing store team.

In this role you will drive sales initiatives to meet KPIs, manage rostering and store operations, and provide training and skin consultations. You will perform treatments and guide clients with tailored skincare plans in a premium environment.

Qualifications

• A qualification in beauty, skin, or dermal therapy.
• Experience delivering luxury client service in retail or spa.
• Experience leading high-performing teams.
• Experience driving sales results and commercial success.
• Experience implementing operational processes.
• Passion for skincare and building client relationships.

Responsibilities

• Deliver luxury end-to-end client retail experiences.
• Drive people leadership and development of your store team.
• Lead a positive, high-performing team culture.
• Lead sales initiatives to achieve store KPIs.
• Deliver sales reporting to retail leadership.
• Manage rostering and smart booking scheduling.
• Oversee store operations and administration tasks.
• Provide onboarding education and ongoing training.
• Provide informative skin analysis and tailored skincare plans.
• Perform RATIONALE luxury facial treatments using non-invasive modalities.

Skills

People leadership

Sales leadership

Client service

Operational excellence

Skincare knowledge

Education

Beauty/skin care qualification

Job description

RATIONALE Skincare is seeking a Store Manager for our Balmain location. You will deliver luxury end-to-end client retail experiences and lead a high-performing store team.

In this role you will drive sales initiatives to meet KPIs, manage rostering and store operations, and provide training and skin consultations. You will perform treatments and guide clients with tailored skincare plans in a premium environment.