Luxury Front Door Ambassador — Full-Time Concierge

Swissotel; Sydney; On-site; AUD 52,000 - 65,000; Full time

Job summary

Swissotel Sydney, a premium five‑star hotel, invites applications for a Full Time Doorperson in our Concierge team. You will welcome guests and act as an ambassador at the front door, setting the tone for a memorable stay.

Shifts run 10:00 to 18:00, and the role emphasizes luxury service, impeccable presentation, and engaging with guests throughout their stay—from arrival to departure. Experience in a similar or luxury environment is valued.

Qualifications

• Experience in a luxury hotel environment is preferred.
• Strong presentation and guest interaction skills.
• Ability to greet and assist guests professionally.

Responsibilities

• Be present at the front door at all times and act as an ambassador for the hotel.
• Assist with guests' luggage as they arrive or depart from the hotel.
• Greet and assist guests and clients upon arrival and departure of the property.
• Control parking and flow of traffic at the entrance.
• Maintain a friendly, calm, and professional demeanor during shifts (10am–6pm).

Skills

Guest service

Luxury service

Communication

Job description

Swissotel Sydney, a premium five‑star hotel, invites applications for a Full Time Doorperson in our Concierge team. You will welcome guests and act as an ambassador at the front door, setting the tone for a memorable stay.

Shifts run 10:00 to 18:00, and the role emphasizes luxury service, impeccable presentation, and engaging with guests throughout their stay—from arrival to departure. Experience in a similar or luxury environment is valued.