Luxury Guest Arrival Concierge

Crown Resorts; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Crown Sydney is seeking a Guest Arrival Attendant (Doorperson) to warmly welcome guests and manage the hotel driveway with a premium service mindset. This full-time role supports Bell Services and Valet teams to ensure seamless arrivals and departures for guests at our luxury hotel.

Ideal candidates have high-end customer service experience, strong communication skills, and the ability to stay calm under pressure in a fast-paced luxury environment.

Qualifications

• Customer service experience preferred.
• Strong communication skills required.
• Ability to stay calm under pressure in a fast-paced setting.

Responsibilities

• Welcome guests at the entrance and assist with premium service.
• Manage hotel driveway to ensure smooth arrivals and departures.
• Support Bell Services/Valet teams to deliver seamless guest experiences.

Skills

Customer service

Communication

Composure under pressure

Professionalism

Job description

Crown Sydney invites applications for a Guest Arrival Attendant (Doorperson) to welcome guests and manage the hotel driveway with a premium service mindset. This full-time role supports Bell Services/Valet teams to ensure seamless arrivals and departures for guests at our luxury hotel.

Ideal candidates bring high‑end customer service experience, strong communication skills, and the ability to stay calm under pressure in a fast‑paced setting, while representing Crown Resorts with professionalism.

Luxury Guest Arrival Concierge Sydney, NSW, AU