Logistics & Administration Officer

Gibson Austwide Pty; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Gibson Austwide Pty in Sydney is seeking an organised Transport Admin Assistant to provide administrative and operational support across transport, warehousing and distribution activities. The role suits someone who thrives in a fast-paced logistics environment and takes pride in delivering outstanding customer service.

Working with the Depot Manager and administration team, you will help ensure freight moves efficiently, customers stay informed, and operational processes run smoothly with

Qualifications

• Experience in transport, logistics, warehousing, freight forwarding or supply chain admin.
• Understanding of transport operations and delivery scheduling in a fast-paced logistics environment.
• Strong administrative skills and ability to process large volumes of data and documentation accurately.
• High attention to detail and accuracy across transport records and reporting.
• Organised with the ability to manage competing priorities and meet deadlines.
• Strong communication with customers, drivers, subcontractors, and internal stakeholders.
• Proficient in MS Office applications (Excel, Outlook, Word).
• Experience using transport management systems (TMS) or freight platforms.

Responsibilities

• Prepare freight manifests, dispatch paperwork, delivery documentation and driver run sheets.
• Liaise with customers, drivers, carriers and warehouse teams to manage deliveries and resolve issues.
• Manage order processing, delivery bookings and customer enquiries.
• Maintain accurate records and data within transport management systems.
• Assist with pallet control, invoice reconciliation and transport administration activities.

Skills

Administrative skills

Data processing

Communication

Time management

Attention to detail

MS Office

TMS experience

Tools

Excel

Outlook

Word

TMS

Job description

Reporting to the Depot Manager, you will provide administrative and operational support across transport, warehousing and distribution activities. This role is ideal for someone who enjoys working in a fast-paced logistics environment, thrives on organisation and problem-solving, and takes pride in delivering outstanding customer service. Working closely with the Depot Manager and administration team, you will play a key role in ensuring freight moves efficiently, customers remain informed, and operational processes run smoothly.

Key responsibilities

• Prepare freight manifests, dispatch paperwork, delivery documentation and driver run sheets
• Liaise with customers, drivers, carriers and warehouse teams to manage deliveries and resolve operational issues
• Manage order processing, delivery bookings and customer enquiries
• Maintain accurate records and data within transport management systems
• Assist with pallet control, invoice reconciliation and transport administration activities

About you

• Previous experience in a transport, logistics, warehousing, freight forwarding or supply chain administration role
• Sound understanding of transport operations, freight movements, delivery scheduling and customer service requirements within a fast-paced logistics environment
• Experience coordinating deliveries, transport bookings, freight documentation, manifests, driver paperwork and customer communicationsStrong administrative skills with the ability to accurately process large volumes of data, documentation and operational information
• High attention to detail and a commitment to maintaining accuracy across transport management systems, customer records and reporting
• Well-developed organisational and time management skills, with the ability to effectively manage competing priorities and meet critical operational deadlines
• Strong communication and relationship-building skills, with the ability to confidently engage with customers, drivers, subcontractors, warehouse personnel and internal stakeholders
• Intermediate to advanced computer skills, including Microsoft Office applications, particularly Excel, Outlook and Word
• Experience using transport management systems (TMS), logistics software or freight management platforms

About us

At Gibson Austwide, we understand that successful transport operations are built by dedicated people. We value reliability, teamwork and accountability, and we recognise the contribution our employees make every day. In return, you'll join a business where your contribution is recognised and provides the opportunity to build a rewarding long-term career in the transport and logistics industry.