Library & Community Services Officer

Western Downs Regional Council; Dalby; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

12% superannuation

Corporate Health Plan

Employee Assistance Program

Salary packaging

Leave loading 17.5%

Wellbeing program

Job summary

Western Downs Regional Council – Dalby is seeking a Centre Services Officer to support library and centre services at Dalby Library. You will assist customers, support community programs, and help create an inclusive environment for visitors of all ages.

Key duties include handling cash, maintaining records, and contributing to high-quality library services while working both independently and as part of a team within a local government setting.

Qualifications

• Experience delivering excellent customer service.
• Ability to handle cash and financial transactions accurately.
• Strong communication with diverse customers.
• Comfortable using technology and business systems.
• Able to manage priorities and meet deadlines.

Responsibilities

• Assist customers with library and council services.
• Support delivery of community programs and cultural initiatives.
• Engage with community groups and regional projects.
• Maintain accurate records and admin processes.
• Contribute to high-quality library services.
• Handle cash and financial transactions accurately.
• Work independently or within a team.

Skills

Customer service

Cash handling

Communication

Tech savvy

Multitasking

Job description

Western Downs Regional Council – Dalby is seeking a Centre Services Officer to support library and centre services at Dalby Library. You will assist customers, support community programs, and help create an inclusive environment for visitors of all ages.

Key duties include handling cash, maintaining records, and contributing to high-quality library services while working both independently and as part of a team within a local government setting.