Community Library & Services Officer

Western Downs Regional Council; Australia; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Work-life balance with flexible work

12% Superannuation

Leave loading 17.5%

Uniforms & PPE provided

Health & wellness programs

Employee assistance program

Job summary

Western Downs Regional Council seeks a Centre Services Officer primarily based at the Dalby Library to deliver library and centre services. You will assist customers, support community programmes, and foster an inclusive environment across all ages.

In this role you will maintain records, handle cash accurately, and collaborate with teams while adapting to new tools and priorities in a busy library setting.

Qualifications

• Demonstrated experience delivering excellent customer service.
• Ability to handle cash and financial transactions accurately.
• Effective communication with a diverse range of people.
• Confident using technology and business systems.
• Adaptable to learning new tools.
• Able to manage competing priorities while meeting deadlines.
• Strong organisational skills.
• Commitment to fostering an inclusive and respectful environment.

Responsibilities

• Assist customers with library and council services
• Support the delivery of community programmes and cultural initiatives
• Engage with community groups and support regional projects and events
• Maintain accurate records and administrative processes
• Contribute to the delivery of high-quality library services
• Handle cash and financial transactions accurately
• Work independently in a single-staff environment as well as collaboratively within a larger team

Skills

Customer service

Cash handling

Communication

Tech savvy

Learning tools

Time management

Organisational skills

Inclusivity

Job description

Western Downs Regional Council seeks a Centre Services Officer primarily based at the Dalby Library to deliver library and centre services. You will assist customers, support community programmes, and foster an inclusive environment across all ages.

In this role you will maintain records, handle cash accurately, and collaborate with teams while adapting to new tools and priorities in a busy library setting.