Library Officer - Warwick

Southern Downs Regional Council; Warwick; On-site; AUD 54,000 - 58,000; Part time

Benefits offered by this job

Discounted corporate health insurance

Free skin checks, flu vaccines &/ 

Health & wellbeing initiatives for all

Generous leave provisions including特殊

Employee Assistance Program (24/7)

Job summary

Southern Downs Regional Council – Warwick QLD is seeking Library Officers to deliver first-class customer service while supporting the efficient operation of our library. Each day involves helping patrons locate resources, assisting with public computers, and handling circulation tasks.

These permanent, part-time roles offer 56 hours per fortnight, with pay rates of $39.54 to $42.11 per hour (Level 2). Benefits include 12% superannuation and 17.5% annual leave loading, with training provided.

Qualifications

• Legal right to live and work in Australia.
• A Class C (car) licence or greater is required in this role.
• A Blue Card (Working with Children) or the ability to obtain this prior to commencement is also required.
• Substantial customer service experience involving face to face interactions and demonstrated commitment to providing excellent client service, including highly developed interpersonal skills.
• Ability to undertake physical tasks including bending, lifting, carrying and reaching.

Responsibilities

• Assist members of the public to locate and/or acquire library resources to suit their needs.
• Provide technical assistance to public computer users.
• Carry out circulation activities, including loan processing, returns, maintenance and shelving of library materials.
• Assist with development and delivery of library programs, such as story-time and school holiday activities.

Skills

Customer service

Interpersonal skills

Face-to-face communication

Physical ability

Driver's license

Blue Card (Working with Children)

Job description

Southern Downs Regional Council – Warwick QLD

Our Library Officers enjoy interacting with and assisting members of our community, whilst contributing to the overall efficient and effective functioning of the Library. These are varied roles with the provision of first-class customer service at their core. As a Library Officer, a typical day may include:

• o assisting members of the public to locate and/oracquire library resources to suit their needs
• o providing technical assistance to public computer users
• o circulation activities, including loan processing, returns, maintenanceand shelvingof library materials
• o assisting with the development and delivery of library programs, such asstory-time andschool holiday activities

We are seeking candidates who have a passion for providing service excellent customer services to members of our community. Whilst previous library experience would be useful, this is not mandatory for these positions as training and mentoring will be provided.

Permanent, Part-time

56 hours per fortnight – days to be negotiated with the successful applicant

$39.54 - $42.11 per hour (Level 2)

Plus 12% Superannuation and 17.5% Annual Leave Loading in accordance with Council's Enterprise Agreement and the relevant Award.

Pay rate dependant on relevant skills and experience.

Warwick, Queensland

What you will need in this role

• Legal right to live and work in Australia
• A Class C (car) licence or greater is required in this role.
• A Blue Card (Working with Children) or the ability to obtain this prior to commencement is also required.
• Substantial customer service experience involving face to face interactions and demonstrated commitment to providing excellent client service, including highly developed interpersonal skills.
• Ability to undertake physical tasks including bending, lifting, carrying and reaching

Benefits of the position include:

• - Discounted corporate health insurance plans
• - Free skin checks, flu vacs & wellness medicals, including discounted gym memberships
• - Health & wellbeing initiatives exclusive to Council employees
• - Generous leave provisions, including Special Family Leave & Cultural Leave
• - Employee Assistance Program for all staff and their families (24/7)

About Southern Downs

Southern Downs is a great place to live, work, play and stay. With a growing multicultural community of 37,820 residents, the picturesque region covers 7,122km and offers you the work-life balance you have been searching for in a well-connected regional centre. The major towns of Warwick and Stanthorpe offer vibrant commercial hubs with ample retail, medical, banking and educational services.

Act with Integrity | One Region, One Team | Lead by Example | Service Excellence | Our People, Our Strength