Learning & Development Support Officer — Part-Time (0.64 FTE)

Public Transport Authority; Perth; On-site; AUD 38,000 - 60,000; Full time

Benefits offered by this job

Health and Wellbeing programs with 24/

Subsidised Corporate Apparel

Spectacles

Social Club with savings

Career development opportunities

Job summary

The Public Transport Authority in Western Australia is seeking a Learning and Development Support Officer to join our L&D team. You will provide customer-service oriented administrative support to PTA staff and external partners, coordinating training activities from start to finish and ensuring facilities and equipment are ready for delivery.

Responsibilities include supporting training administration, maintaining records and systems, assisting with procurement and invoice processing, and

Qualifications

• Experience providing administrative support within a learning and development, training or similar environment, including records management, invoice processing and responding to customer enquiries.
• Strong customer service focus with the ability to manage inquiries and support a diverse range of stakeholders.
• Excellent communication and interpersonal skills, with ability to provide procedural advice and build productive working relationships.
• Well-developed organisational skills to manage competing priorities, work independently and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office applications and experience with databases and information systems.

Responsibilities

• Coordinate learning events and assist with training administration processes.
• Maintain records and systems and support procurement and invoice processing.
• Ensure training facilities and equipment are ready for delivery.
• Support the Rail Industry Worker (RIW) function as required.
• Provide customer-service administrative support to PTA staff and external partners throughout training programs.

Skills

Customer service

Communication skills

Organisational skills

Problem solving

MS Office

Tools

Outlook

Word

Excel

Databases

Job description

The Public Transport Authority in Western Australia is seeking a Learning and Development Support Officer to join our L&D team. You will provide customer-service oriented administrative support to PTA staff and external partners, coordinating training activities from start to finish and ensuring facilities and equipment are ready for delivery.

Responsibilities include supporting training administration, maintaining records and systems, assisting with procurement and invoice processing, and