Lead Servicenow Developer

Indigitise; Canberra; On-site; AUD 140,000 - 190,000; Full time

Job summary

Indigitise in Canberra is seeking a Lead ServiceNow Developer to design, develop, and implement ServiceNow solutions aligned to business requirements. You will build and optimize workflows with Flow Designer and Integration Hub, and develop REST/SOAP integrations across enterprise systems.

In addition, you will manage CMDB structures, ensure data integrity, and act as a technical mentor, guiding engineers through complex configurations and implementations within an Agile SDLC environment.

Qualifications

• Bachelor's or master's degree in computer science, information technology, or a related field.
• 8+ years specialising in ServiceNow development and configuration.
• Strong experience across ServiceNow modules including ITSM, ITOM and HRSD.
• Proven experience with CMDB and enterprise data models.
• Experience across full SDLC Lifecycle.
• Strong documentation, solution design, and stakeholder communication skills.
• Strong analytical, problem-solving, and critical thinking skills.
• Solid understanding of Agile methodologies.
• ServiceNow Certified Technical Architect (essential).
• ServiceNow Implementation Certifications (required).

Responsibilities

• Lead ServiceNow development and configuration across modules (ITSM, ITOM, HRSD).
• Design, develop, and implement ServiceNow solutions based on business requirements.
• Build and optimise workflows using Flow Designer and Integration Hub.
• Develop and support REST and SOAP API integrations with enterprise systems.
• Manage and enhance CMDB structures and data integrity.
• Act as a technical mentor to engineers and provide hands-on guidance.

Skills

ServiceNow development

ServiceNow configuration

ITSM ITOM HRSD

CMDB data models

SDLC

Documentation

Stakeholder comms

Analytical thinking

Agile methodologies

Education

Bachelor's/Master's in CS/IT

Job description

Canberra, Australia | Posted on 13/10/2026

Design, develop and implement ServiceNow solutions based on business requirements.

Build and optimise workflows using Flow Designer and Integration Hub

Develop and support REST and SOAP API integrations across enterprise systems

Manage and enhance CMDB structures and data integrity

Acts as a technical mentor to engineers and provide hands‑on guidance.

Requirements

Skills & Experience:

• Bachelor/master’s degree in computer science information Technology, or a related field.
• 8+ years specialising in ServiceNow development and configuration
• Strong experience across ServiceNow modules including ITSM, ITOM and HRSD
• Proven experience working with CMDB and enterprise data models.
• Experience working across the full SDLC Lifecycle
• Strond documentation, solution design, and stakeholder communication skills.
• Strong analytical, problem-solving, and critical thinking skills
• Solid understanding of Agile methodologies
• ServiceNow Certified Technical Architect (essential)
• ServiceNow Implementation Certifications (required)

Lead ServiceNow Developer • Canberra, Australian Capital Territory, AU