Servicenow Lead - Anywhere from Australia | NV1

PRA; Sydney; On-site; AUD 180,000 - 280,000; Full time

Job summary

PRA is partnering with a leading consulting organisation to hire a ServiceNow Lead for a high-profile government program. The role involves leading and mentoring engineers while designing and delivering scalable ServiceNow solutions across ITSM, ITOM, and HRSD. NV1 clearance is required, with Sydney or Canberra as primary locations.

The successful candidate will drive CMDB governance, develop integrations via REST/SOAP, and provide strong stakeholder communication to shape platform outcomes.

Qualifications

• 8+ years of ServiceNow development and platform experience.
• Strong knowledge of JavaScript and Glide API.
• Experience delivering enterprise-scale ServiceNow implementations.
• Strong CMDB and integration experience.
• Excellent stakeholder engagement and communication skills.
• ServiceNow Certified Technical Architect (CTA).
• Current NV1 clearance.
• Relevant ServiceNow implementation certifications.

Responsibilities

• Designing and delivering scalable ServiceNow solutions.
• Working across ITSM, ITOM and HRSD modules.
• Building workflows using Flow Designer and Integration Hub.
• Developing integrations through REST and SOAP APIs.
• Driving CMDB governance and platform best practice.
• Providing technical leadership and mentoring to engineers.
• Working closely with stakeholders to solve complex business challenges.

Skills

ServiceNow experience

JavaScript

Glide API

CMDB

Integrations

Stakeholder engagement

CTA

Certifications

NV1 clearance

Education

Tools

Flow Designer

Integration Hub

REST APIs

SOAP APIs

Job description

ServiceNow Lead | NV1 Clearance | Sydney, Melbourne, QLD, Perth, Adelaide or Canberra

Are you a senior ServiceNow professional who enjoys getting hands-on with complex technical challenges while also leading and mentoring others?

PRA is partnering with a leading consulting organisation to find a ServiceNow Lead to join a high-profile government program. This is an opportunity to work on large-scale ServiceNow initiatives, influence solution design, and help shape the direction of the platform.

Location: Sydney or Canberra

Security Clearance: NV1 required

What you'll be doing

• Designing and delivering scalable ServiceNow solutions
• Working across ITSM, ITOM and HRSD modules
• Building workflows using Flow Designer and Integration Hub
• Developing integrations through REST and SOAP APIs
• Driving CMDB governance and platform best practice
• Providing technical leadership and mentoring to engineers
• Working closely with stakeholders to solve complex business challenges

What you'll bring

• 8+ years of ServiceNow development and platform experience
• Strong knowledge of JavaScript and Glide API
• Experience delivering enterprise-scale ServiceNow implementations
• Strong CMDB and integration experience
• Excellent stakeholder engagement and communication skills
• ServiceNow Certified Technical Architect (CTA)
• Relevant ServiceNow implementation certifications
• Current NV1 clearance

Why consider this opportunity?

Work on meaningful government transformation programs

Join a highly respected consulting environment

Lead technical delivery and influence solution outcomes

Sydney or Canberra location options

Long-term opportunity with strong project pipeline