Senior ServiceNow Software Developer

IT Alliance Australia; Australia; Hybrid; AUD 100,000 - 130,000; Full time

Job summary

A leading IT services company is seeking a Senior ServiceNow Software Developer to work in Canberra/Adelaide with hybrid arrangements. The candidate must have a minimum of 3 years of experience in ServiceNow development and hold a ServiceNow Certified Systems Administrator certification. The role involves developing and customizing the ServiceNow platform, collaborating with teams to gather requirements, and ensuring software quality. Strong problem-solving skills and the ability to liaise effectively with stakeholders are essential.

Qualifications

• Minimum 3+ years’ experience in ServiceNow development.
• Proven problem-solving and analytical abilities.
• Strong interpersonal skills and ability to work independently and collaboratively.

Responsibilities

• Develop, configure, and customise the ServiceNow platform.
• Collaborate with teams to identify and prioritise business requirements.
• Conduct code reviews and quality control checks.
• Develop scoped applications and UI elements in ServiceNow.
• Provide guidance on platform growth and development.

Skills

ServiceNow development

Scripting

Workflows

Integrations

Problem-solving abilities

Interpersonal skills

Education

ServiceNow Certified Systems Administrator (CSA)

ServiceNow Certified Implementation Specialist

Job description

One of our leading federal govt clients is seeking to engage Senior ServiceNow Software Developer for Canberra/Adelaide (Hybrid working).

Please note candidate must have NV1 Security clearance.

Extension term: 12 months

Location of work: Canberra / Adelaide

Working arrangements: Hybrid

Key duties and responsibilities

• Develop, configure, and customise the ServiceNow platform to meet business requirements.
• Collaborate with cross-functional teams to identify and prioritise business requirements.
• Assess platform requirements from business areas; explore/research/test ServiceNow out‑of‑the‑box capability to exhaust ServiceNow existing application options before progressing with custom builds.
• Conduct code reviews and perform quality control checks as part of every project to guarantee maximum efficiency and productivity.
• Develop scoped applications, flows, scripts and other UI elements in relation to custom solutions and out‑of‑the‑box enhancements in the ServiceNow platform.
• Provide guidance and expertise in relation to platform growth and development, in close collaboration with the ServiceNow technical lead and development team.
• Conduct ServiceNow solution demonstrations and/or presentations for agency business teams and other key stakeholders.
• Debug and fix technical problems.
• Produce and run test cases to guarantee software quality.
• Document code and application functionality (i.e. drafting Functional Design Specification documentation).
• Stay abreast of emerging trends and technologies in ServiceNow development to ensure project success.
• Conduct knowledge transfer on administration and development within the Service Now platform within the team.

Qualifications

• Minimum 3+ years’ experience in ServiceNow development
• Minimum ServiceNow CSA (Certified Systems Administrator) essential
• Proficiency with ServiceNow development, such as scripting, workflows, and integrations
• Proficiency and demonstrated experience with ServiceNow out‑of‑the‑box application configuration
• Proven problem‑solving and analytical abilities, including the ability to develop innovative solutions and form sound judgments
• Strong interpersonal skills, with the ability to liaise effectively with stakeholders both verbally and in writing, and a proven capability to work independently as well as collaboratively

Desirable

• ServiceNow CIS (Certified Implementation Specialist) or greater
• Experience with software development methodologies such as Agile or Waterfall
• Familiarity and/or training with IT Service Management (ITSM) and IT Operations Management (ITOM) processes
• Familiarity, experience and/or training with ServiceNow Procurement related applications and/or development of Procurement workflow

Application details

If you would like to apply for the above role, then please send your updated CV with Cover Letter to [e-mail]