Jewellery Experience Advisor (In-Store & Online)

Cullen Jewellery; Adelaide; On-site; AUD 28,000 - 41,000; Part time

Benefits offered by this job

Employee Assistance Program

Staff discounts

Team events

Volunteer leave

Child sponsorship

Global presence

Job summary

Cullen Jewellery in Adelaide is seeking a Client Advisor for a part-time permanent role in our showroom. You’ll conduct bespoke consultations in-person and online, guiding clients through designs, custom quotes, and education on our pieces.

Responsibilities include coordinating aftercare like resizing and repairs, promoting ethical practices, and helping with daily showroom setup and stock displays. Rosters include Tue, Fri, Sat shifts.

Qualifications

• Experience in sales or customer service, preferably in premium jewellery.
• High attention to detail and client-focused service.
• Strong organisational and time management; flexible rostering.

Responsibilities

• Conduct in-person and online consultations to assist clients in selecting jewellery and providing personalised advice.
• Coordinate aftercare services including resizing, repairs and lifetime warranty claims with fast turnaround.
• Promote Cullen Jewellery’s commitment to ethical practices and community initiatives.
• Assist with showroom setup, opening, and maintaining clean consultation desks and showroom areas.
• Handle ad-hoc tasks like stock takes, changing displays and postage tasks.

Skills

Sales experience

Customer service

Teamwork

Job description

Cullen Jewellery in Adelaide is seeking a Client Advisor for a part-time permanent role in our showroom. You’ll conduct bespoke consultations in-person and online, guiding clients through designs, custom quotes, and education on our pieces.

Responsibilities include coordinating aftercare like resizing and repairs, promoting ethical practices, and helping with daily showroom setup and stock displays. Rosters include Tue, Fri, Sat shifts.