Bespoke Jewellery Client Advisor (Showroom)

Cullen Jewellery; Melbourne; Vor Ort; AUD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Employee Assistance Program

Staff and family discounts

Team events & wellbeing program

Paid volunteer leave

Charity sponsorship / child support

Zusammenfassung

Cullen Jewellery in Melbourne is seeking a Client Advisor to provide bespoke consultations and guide clients through selecting or designing pieces, in person or online. The role is full-time and based in our showroom, with a Tuesday–Saturday roster 9am–5pm on weekdays and 8am–4pm Saturdays.

The successful candidate will have experience in premium jewellery or retail, a keen eye for detail, and a genuine passion for delivering exceptional client experiences while upholding the brand’s ethical

Qualifikationen

• Experience in sales or customer service in premium jewellery or retail.
• Attention to detail and commitment to exceptional client experiences.
• Ability to work Mon-Sat roster and contribute to a premium showroom culture.

Aufgaben

• Provide in-person and online consultations to help clients select or design pieces.
• Coordinate aftercare and warranty services with a focus on fast turnaround and client satisfaction.
• Promote Cullen Jewellery’s commitment to ethical practices and community initiatives.
• Assist in showroom setup, cleanliness, and product displays.
• Perform ad-hoc tasks such as stock takes and postage duties as required.

Kenntnisse

Premium jewellery sales

Customer service

Communication

Teamwork

Jobbeschreibung

Cullen Jewellery in Melbourne is seeking a Client Advisor to provide bespoke consultations and guide clients through selecting or designing pieces, in person or online. The role is full-time and based in our showroom, with a Tuesday–Saturday roster 9am–5pm on weekdays and 8am–4pm Saturdays.

The successful candidate will have experience in premium jewellery or retail, a keen eye for detail, and a genuine passion for delivering exceptional client experiences while upholding the brand’s ethical