Bespoke Jewelry Client Advisor - Ethical Brand

Cullen Jewellery; Kew; Vor Ort; AUD 55.000 - 65.000; Vollzeit

Benefits dieser Stelle

Employee Assistance Program

Staff and family discounts

Team events and wellbeing initiatives

Paid volunteer leave

Sponsorship of a child in SE Asia/Afr

Zusammenfassung

Cullen Jewellery is seeking a Client Advisor to provide bespoke consultations and help clients discover or design dream pieces, in-person or online. This full-time role is based in Melbourne with Tue–Fri 9am–5pm and Sat 8am–4pm, plus alternating late nights and upcoming Sundays.

You will guide clients through jewellery selection, custom quotes, aftercare services, and promote the brand's ethical initiatives, while contributing to a collaborative showroom environment.

Qualifikationen

• Proven experience in a sales or customer service role.
• High attention to detail and commitment to client experiences.
• Strong organisational and time management abilities.
• Ability to work well in a team to achieve goals.
• Right to work in Australia and capacity to work Tue–Sat plus Sundays.

Aufgaben

• Provide in-person and online consultations, advise on jewellery selection and quotes.
• Coordinate aftercare services including resizing, repairs, and lifetime warranty claims.
• Promote Cullen Jewellery’s ethical practices and community initiatives.
• Assist with showroom setup, cleanliness, and daily operations.
• Complete ad-hoc tasks such as stock checks, display changes, and postage.

Kenntnisse

Sales experience

Customer service

Attention to detail

Teamwork

Flexible schedule

Jobbeschreibung

Cullen Jewellery is seeking a Client Advisor to provide bespoke consultations and help clients discover or design dream pieces, in-person or online. This full-time role is based in Melbourne with Tue–Fri 9am–5pm and Sat 8am–4pm, plus alternating late nights and upcoming Sundays.

You will guide clients through jewellery selection, custom quotes, aftercare services, and promote the brand's ethical initiatives, while contributing to a collaborative showroom environment.