IT Support Technician – Temporary, Hands-on IT Help

Michael Page Australia; City of Brisbane; On-site; AUD 41,000 - 62,000; Full time

Benefits offered by this job

Competitive hourly rate

Job summary

Michael Page Australia is seeking a skilled IT Support Officer for a temporary role in technology support in Brisbane. The role focuses on delivering first-line IT assistance, troubleshooting hardware and software issues, and managing user access and accounts.

You will maintain equipment records, coordinate with external vendors, and ensure IT policy compliance while contributing to ongoing improvements with the technology team.

Qualifications

• Experience providing technical support in a professional setting.
• Good communication skills applied with technical health.
• Knowledge of hardware, software, and network troubleshooting.
• Familiarity with common operating systems and office software.
• Strong problem-solving skills and attention to detail.
• Ability to communicate clearly and effectively with users.

Responsibilities

• Provide first-level IT support and troubleshoot hardware and software issues.
• Assist users with system access, password resets, and account management.
• Maintain and update IT equipment and inventory records.
• Coordinate with external vendors for equipment repairs or replacements.
• Ensure compliance with IT policies and procedures.
• Document support requests and resolutions for future reference.
• Perform routine system updates and maintenance tasks.
• Collaborate with the technology team to improve IT processes.

Skills

Technical support experience

Communication skills

Hardware troubleshooting

Software troubleshooting

Network troubleshooting

Documentation

Tools

Operating systems

Office software

Job description

Michael Page Australia is seeking a skilled IT Support Officer for a temporary role in technology support in Brisbane. The role focuses on delivering first-line IT assistance, troubleshooting hardware and software issues, and managing user access and accounts.

You will maintain equipment records, coordinate with external vendors, and ensure IT policy compliance while contributing to ongoing improvements with the technology team.