Enterprise IT Desk Support Specialist – Windows & Mac

Talent; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Talent is seeking an experienced Tech Bar Support Officer to join our national IT team, supporting over 3,000 users across the business from Sydney CBD. You will provide Level 1 and Level 2 desktop support, troubleshoot Windows and Mac platforms, and contribute to a high-availability operation.

This 12-month contract offers exposure to enterprise technologies, the chance to work with a diverse range of stakeholders in a large organisation, and a fast-paced, people-focused IT support environment

Qualifications

• Level 1 and Level 2 desktop support experience.
• Strong Windows and Mac troubleshooting skills.
• JAMF and AV experience highly regarded.
• Excellent customer service and communication skills.

Skills

Desktop support

Windows troubleshooting

Mac troubleshooting

AV experience

Customer service

Communication skills

Tools

JAMF

Job description

Talent is seeking an experienced Tech Bar Support Officer to join our national IT team, supporting over 3,000 users across the business from Sydney CBD. You will provide Level 1 and Level 2 desktop support, troubleshoot Windows and Mac platforms, and contribute to a high-availability operation.

This 12-month contract offers exposure to enterprise technologies, the chance to work with a diverse range of stakeholders in a large organisation, and a fast-paced, people-focused IT support environment