IT Support Officer

Michael Page Australia; City of Brisbane; Vor Ort; AUD 41.000 - 62.000; Vollzeit

Benefits dieser Stelle

Competitive hourly rate

Zusammenfassung

Michael Page Australia is seeking a skilled IT Support Officer for a temporary role in technology support in Brisbane. The role focuses on delivering first-line IT assistance, troubleshooting hardware and software issues, and managing user access and accounts.

You will maintain equipment records, coordinate with external vendors, and ensure IT policy compliance while contributing to ongoing improvements with the technology team.

Qualifikationen

• Experience providing technical support in a professional setting.
• Good communication skills applied with technical health.
• Knowledge of hardware, software, and network troubleshooting.
• Familiarity with common operating systems and office software.
• Strong problem-solving skills and attention to detail.
• Ability to communicate clearly and effectively with users.

Aufgaben

• Provide first-level IT support and troubleshoot hardware and software issues.
• Assist users with system access, password resets, and account management.
• Maintain and update IT equipment and inventory records.
• Coordinate with external vendors for equipment repairs or replacements.
• Ensure compliance with IT policies and procedures.
• Document support requests and resolutions for future reference.
• Perform routine system updates and maintenance tasks.
• Collaborate with the technology team to improve IT processes.

Kenntnisse

Technical support experience

Communication skills

Hardware troubleshooting

Software troubleshooting

Network troubleshooting

Documentation

Tools

Operating systems

Office software

Jobbeschreibung

• A great opportunity to work in a well established business
• Career development and future opportunities

About Our Client

This organisation operates within the business services industry and is seeking a skilled professional for a temporary role in technology support.

Job Description

• Provide first-level IT support and troubleshoot hardware and software issues.
• Assist users with system access, password resets, and account management.
• Maintain and update IT equipment and inventory records.
• Coordinate with external vendors for equipment repairs or replacements.
• Ensure compliance with IT policies and procedures.
• Document support requests and resolutions for future reference.
• Perform routine system updates and maintenance tasks.
• Collaborate with the technology team to improve IT processes.

The Successful Applicant

A successful IT Support Officer should have:

• Experience in providing technical support in a professional setting.
• Have good communication skills applied with technical health
• Knowledge of hardware, software, and network troubleshooting.
• Familiarity with common operating systems and office software.
• Strong problem-solving skills and attention to detail.
• Ability to communicate clearly and effectively with users.
• Capability to work independently and manage multiple tasks.

What's on Offer

• Opportunity to gain hands-on experience in the business services industry.
• Competitive hourly rate.
• Temporary position offering flexibility.