IT Services Officer (APS4) – Public Sector Service Delivery

Australian Taxation Office; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Job summary

Australian Taxation Office is seeking APS 4 IT Services Officers to join the Enterprise Solutions and Technology area. You will contribute to the delivery and support of critical IT services that enable business operations and outcomes across the organisation.

Working within an IT Service Management environment, you’ll assist with service delivery activities, investigate service requests, support users, analyse information, and contribute to continuous service improvement activities.

Qualifications

Responsibilities

• Deliver and support critical IT services to enable business operations and outcomes across the organisation.
• Assist with service delivery activities and investigate service requests.
• Support users, analyse information, and contribute to continuous service improvement activities.

Job description

Australian Taxation Office is seeking APS 4 IT Services Officers to join the Enterprise Solutions and Technology area. You will contribute to the delivery and support of critical IT services that enable business operations and outcomes across the organisation.

Working within an IT Service Management environment, you’ll assist with service delivery activities, investigate service requests, support users, analyse information, and contribute to continuous service improvement activities.