Senior IT Services Officer — Enterprise IT & Service Delivery

Australian Taxation Office; Newcastle; Sur place; AUD 90 000 - 110 000; Plein temps

Résumé du poste

Australian Taxation Office in Newcastle is seeking an APS 6 IT Services Officer to help deliver, operate and improve IT services across the organisation. You will work across ITSM activities, provide specialist advice, lead complex investigations and develop solutions that support business outcomes.

You will analyse information, assess risks, prepare performance reports, identify trends and contribute to knowledge management, procedures and project delivery.

Responsabilités

• Provide specialist advice across ITSM activities.
• Lead complex investigations and develop solutions.
• Analyze information, assess risks, and influence outcomes.
• Prepare reports on service performance and identify trends.
• Contribute to procedures, knowledge management and project delivery.
• Support continuous improvement of IT services across the enterprise.

Description du poste

Australian Taxation Office in Newcastle is seeking an APS 6 IT Services Officer to help deliver, operate and improve IT services across the organisation. You will work across ITSM activities, provide specialist advice, lead complex investigations and develop solutions that support business outcomes.

You will analyse information, assess risks, prepare performance reports, identify trends and contribute to knowledge management, procedures and project delivery.