IT Assistant

Rissalah College; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Rissalah College in Sydney is seeking an IT Assistant to help maintain the College's computer systems and related equipment across the school environment. You will install, configure, test and maintain hardware used by staff and students, and investigate equipment faults to help keep technology operating reliably.

Key duties include preparing equipment for classrooms, diagnosing faults, replacing faulty parts, and coordinating with staff and suppliers for repairs.

Qualifications

• Diploma or higher in information technology or related field.
• At least two years of relevant hardware support/maintenance experience.
• Knowledge of computer components and diagnostic tools.

Responsibilities

• Prepare computers and equipment for classroom and staff use.
• Identify and resolve hardware faults and decide repair vs. replacement.
• Replace faulty parts and arrange servicing when needed.
• Set up printers, monitors and accessories and verify functionality.
• Maintain records of equipment locations, repairs and service requests.
• Coordinate with staff and external suppliers for repairs and replacements.

Skills

Troubleshooting

Problem-solving

Communication skills

Task management

Records maintenance

Education

Diploma or higher in IT/Computer Systems

Tools

Diagnostic tools

Computer peripherals

Job description

Rissalah College is seeking an IT Assistant to help maintain the College's computer systems and related equipment. Working across the school environment, you will install, configure, test and maintain hardware used by staff and students, and investigate equipment faults to help keep technology operating reliably.

Key responsibilities

Prepare computers and related equipment for use in classrooms and staff work areas.

Check reported equipment problems, identify likely causes and decide whether repair or replacement is needed.

Replace faulty parts and arrange specialist servicing when an issue cannot be resolved on site.

Set up printers, monitors and other computer accessories, and check that they work as expected.

Carry out scheduled equipment checks and follow up on items that need attention.

Maintain clear records of equipment locations, repairs, replacements and service requests.

Work with College staff and external suppliers to coordinate equipment repairs and replacements.

About you

A diploma or higher qualification in information technology, computer systems or a related field.

At least two years of relevant work experience in computer hardware support, maintenance or repair.

Knowledge of computer components, diagnostic tools and common peripherals.

Strong troubleshooting and problem-solving skills.

Good communication skills and the ability to work respectfully in a school environment.

The ability to manage tasks and maintain accurate service records.

About us

Rissalah College is an independent co-educational school providing primary and secondary education. The College aims to provide a supportive learning environment for its students and school community.

Full time, permanent employment at Rissalah College.

The opportunity to support technology used in a school and learning environment.