IT Administrator I — AV, Cloud & Remote IT Support (AU)

GoFundMe; Sydney; Hybrid; AUD 65,000 - 75,000; Full time

Job summary

GoFundMe in Sydney, Australia is seeking an IT Administrator I to join our IT team and provide hands-on desktop support, AV and VOIP assistance, and cloud service administration. In-office presence is required 2 days per week, with a full-time schedule and hybrid work considerations.

The role requires a BA/BS or equivalent, 1–3 years in IT or help desk, strong communication skills, and demonstrated problem solving and time management abilities for a fast-paced, mission-driven environment.

Qualifications

• BA/BS or equivalent experience.
• 1–3 years of IT or help desk experience.
• Solid AV experience.
• Strong written & oral communication skills.
• Excellent analytical and problem solving skills.
• Strong time management.

Responsibilities

• Desktop support for user devices and software.
• Administrative support for Cloud based services.
• A/V support for all hands meetings and events.
• Video conference support and VOIP support.
• Remote management dashboards and displays for local teams.
• Remote management for office network and VPN connections.
• May require travel to support office events.

Skills

IT support

AV systems

Communication

Time management

Problem solving

Education

BA/BS or equivalent

Job description

GoFundMe in Sydney, Australia is seeking an IT Administrator I to join our IT team and provide hands-on desktop support, AV and VOIP assistance, and cloud service administration. In-office presence is required 2 days per week, with a full-time schedule and hybrid work considerations.

The role requires a BA/BS or equivalent, 1–3 years in IT or help desk, strong communication skills, and demonstrated problem solving and time management abilities for a fast-paced, mission-driven environment.