IT Administrator I: AV, Cloud & VPN Support (Hybrid)

GoFundMe; Australia; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

GoFundMe is seeking an IT Administrator I to join our IT team in Australia. The role focuses on administrative support for cloud services, AV and video conference support, VOIP, and remote management for local teams and office networks.

An in-office requirement of 2x per week is expected, with occasional travel for events. Ideal candidates have a BA/BS or equivalent, 1–3 years in IT/help desk, solid AV experience, and strong analytical and time-management skills.

Qualifications

• BA/BS or equivalent experience.
• 1-3 years of IT or help desk experience.
• Solid AV experience.
• Excellent analytical and problem solving skills.
• Strong time management.

Responsibilities

• Administrative support for Cloud-based services.
• A/V support for all-hands meetings.
• Video conference and VOIP support.
• Remote management dashboards for local teams.
• Remote management for office network and VPN connections.
• May require travel to support office events.

Skills

AV experience

Analytical skills

Time management

IT/help desk

Education

BA/BS or equivalent

Tools

Video conferencing systems

Job description

GoFundMe is seeking an IT Administrator I to join our IT team in Australia. The role focuses on administrative support for cloud services, AV and video conference support, VOIP, and remote management for local teams and office networks.

An in-office requirement of 2x per week is expected, with occasional travel for events. Ideal candidates have a BA/BS or equivalent, 1–3 years in IT/help desk, solid AV experience, and strong analytical and time-management skills.