In-Store Guest Experience Leader

Lululemon Athletica Inc.; Geelong; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up

Personal and professional development

Job summary

lululemon Athletica Inc. in Geelong is seeking a Guest Experience Lead to ensure customers receive a high-quality in-store experience and to provide technical product education to meet guest needs.

You will be part of the store leadership team, driving performance on the floor, contributing to hiring decisions, and leading daily sales initiatives with an inclusive, high-energy approach.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.

Responsibilities

• Bring the lululemon guest experience framework to life from the floor.
• Lead from the floor to establish an exceptional and inclusive guest experience.
• Review and interpret daily business data and metrics to track progress toward sales goals.

Skills

Leadership

Guest experience

Communication

Teamwork

Decision making

Adaptability

Collaboration

Education

High school diploma or above

Job description

lululemon Athletica Inc. in Geelong is seeking a Guest Experience Lead to ensure customers receive a high-quality in-store experience and to provide technical product education to meet guest needs.

You will be part of the store leadership team, driving performance on the floor, contributing to hiring decisions, and leading daily sales initiatives with an inclusive, high-energy approach.