Guest Experience Lead - Inclusive, High-Energy Store Leader

Lululemon Athletica; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up program

Professional development

Job summary

lululemon in Sydney is seeking an Assistant Manager, Guest Experience to lead on the floor and deliver a high-quality guest experience aligned with our values. Reporting to the Store Manager, you will develop and coach team members, drive performance, and foster belonging in a fast-paced retail environment.

You will manage recruiting, onboarding, training, and daily store operations, ensuring merchandise flow, guest connections, and inclusive leadership across shifts, with a strong focus on

Qualifications

• 1 year people management experience
• 1 year leadership experience, including experience managing business operations and administration and managing projects or processes
• Education: High school diploma, equivalent, or above

Responsibilities

• Lead from the floor to support the business, team, and guests.
• Manage hiring process, recruitment, selection, and onboarding to build a diverse team.
• Provide training and coaching to team members and address development gaps.
• Lead performance management activities and handle feedback and documentation.
• Oversee store operations, inventory, and visual merchandising alignment.

Skills

People management

Leadership

Guest experience

Team building

Decision making

Strategic thinking

Change management

Communication

Education

High school diploma or equivalent

Job description

lululemon in Sydney is seeking an Assistant Manager, Guest Experience to lead on the floor and deliver a high-quality guest experience aligned with our values. Reporting to the Store Manager, you will develop and coach team members, drive performance, and foster belonging in a fast-paced retail environment.

You will manage recruiting, onboarding, training, and daily store operations, ensuring merchandise flow, guest connections, and inclusive leadership across shifts, with a strong focus on