Guest Experience Champion

Lululemon Athletica Inc.; Geelong; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive base pay

Team-based bonus program

Paid time off

Generous employee discounts

Fitness/yoga classes

Parenthood top up program

Personal and professional development

Job summary

lululemon is seeking a Guest Experience Lead to drive a first-class in-store experience. You will lead from the floor, educate guests on product value, and champion an inclusive, high-performance team environment.

The role requires 1 year of retail experience and demonstrated leadership or mentoring abilities, with a focus on guest satisfaction and team collaboration in a dynamic store setting.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating.
• Education: High school diploma or equivalent.

Responsibilities

• Bring the lululemon guest experience framework to life from the floor.
• Lead with an exceptional and inclusive guest experience.
• Review daily business data and metrics to track sales progress.
• Participate in store hiring, onboarding and team development.

Skills

Guest experience

Leadership

Communication

Collaboration

Decision making

Adaptability

Integrity

Education

High school diploma or equivalent

Job description

lululemon is seeking a Guest Experience Lead to drive a first-class in-store experience. You will lead from the floor, educate guests on product value, and champion an inclusive, high-performance team environment.

The role requires 1 year of retail experience and demonstrated leadership or mentoring abilities, with a focus on guest satisfaction and team collaboration in a dynamic store setting.