Guest Experience Lead | Inclusive Retail Leader

lululemon; Geelong; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up program

Personal and professional development

Job summary

lululemon in Geelong is seeking an Assistant Manager, Guest Experience to lead daily store operations and deliver an outstanding guest experience. Reporting to the Store Manager, you’ll guide a team on the floor, foster a culture of inclusion, and drive sales performance while upholding lululemon’s values.

The role requires 1 year of people management and leadership experience, with a focus on coaching, onboarding, and performance management.

Qualifications

• 1 year people management experience.
• 1 year leadership experience, including managing operations and administration and managing projects or processes.
• Education: High school diploma, equivalent, or above.
• 1 year retail or sales management experience (nice to have).
• 1 year recruiting, hiring, or training employees (nice to have).

Responsibilities

• Lead from the floor to support guests and store needs.
• Hire, onboard, and develop a diverse team to drive results.
• Coach and provide feedback, managing performance and documenting progress.

Skills

People management

Leadership

Team building

Communication

Education

High school diploma or equivalent

Job description

lululemon in Geelong is seeking an Assistant Manager, Guest Experience to lead daily store operations and deliver an outstanding guest experience. Reporting to the Store Manager, you’ll guide a team on the floor, foster a culture of inclusion, and drive sales performance while upholding lululemon’s values.

The role requires 1 year of people management and leadership experience, with a focus on coaching, onboarding, and performance management.