In-Store Guest Experience Leader

Lululemon Athletica Inc.; Sydney; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive base pay

Team-based bonus

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up program

Professional development

Job summary

lululemon in Sydney is seeking a Guest Experience Lead to ensure a quality in-store experience by delivering technical product education and leading the floor. You will be part of the store leadership team, driving performance and achieving daily sales targets while promoting inclusivity.

The role requires 1 year of retail or customer experience and some leadership experience, with eligibility to work in Australia and a schedule that can vary, including mornings, evenings, weekends, and holidays.

Qualifications

• 1 year retail or customer experience is required.
• Some leadership, mentoring, or delegation experience is desirable.
• High school diploma equivalent or higher is preferred.
• Experience leading teams or coordinating tasks is a plus.

Responsibilities

• Lead from the floor to deliver an exceptional and inclusive guest experience.
• Provide technical product education and assist guests when needed.
• Monitor store performance and drive progress toward sales targets.
• Participate in hiring, onboarding, and training of team members.
• Give feedback and support development of teammates in real time.
• Foster a respectful, collaborative, and energetic team environment.

Skills

Retail experience

Leadership

Education

High school diploma

Job description

lululemon in Sydney is seeking a Guest Experience Lead to ensure a quality in-store experience by delivering technical product education and leading the floor. You will be part of the store leadership team, driving performance and achieving daily sales targets while promoting inclusivity.

The role requires 1 year of retail or customer experience and some leadership experience, with eligibility to work in Australia and a schedule that can vary, including mornings, evenings, weekends, and holidays.