Impactful Utilities Ops Admin & Coordination Specialist

Byron Shire Council; Byron Bay; On-site; AUD 64,000 - 74,000; Full time

Benefits offered by this job

Annual salary reviews

Employee Assistance Program (4 session

Education and training support

Fitness Passport

Great team environment

Carbon emission reduction initiatives

Flexible working arrangements

Job summary

Byron Shire Council in Byron Bay is seeking a dedicated Utilities Operations Support Officer to join its busy team. This permanent full-time role (35 hours per week) provides essential administrative support to engineers and operations, including processing work orders, managing records, and assisting with purchasing and procurement.

You will coordinate with contractors, suppliers and customers and help keep projects on track while maintaining accurate documentation and compliance.

Qualifications

• Qualifications in Business Administration or a related discipline, and/or demonstrated experience in an administrative role.
• Strong organisational skills with the ability to manage multiple requests, actions and deadlines.
• Experience with records management, work orders, purchasing processes or similar administrative systems.
• Great attention to detail and the ability to produce accurate, reliable work.
• Well-developed written and verbal communication skills.
• A strong customer service focus and confidence communicating with a range of people.
• Confidence using Microsoft suite, with the ability to learn Council systems.
• A collaborative approach and willingness to identify ways to improve administrative processes and systems.
• A current Drivers License.

Responsibilities

• Provide day-to-day administrative support to our Utilities engineering and operational teams.
• Work closely with and assist our Principal Engineer Operations
• Process and track work orders, customer requests and correspondence through to completion.
• Raise purchase orders, receipt invoices and assist with purchasing and procurement administration.
• Maintain accurate records, registers, contractor information and filing.
• Help monitor actions, deadlines and operational requests to ensure they are followed through.
• Prepare customer notifications for planned works and service interruptions.
• Respond to customer enquiries and connect technical matters with the appropriate team member.
• Liaise with staff, contractors, suppliers, government agencies and members of the community.
• Arrange meetings and prepare agendas and minutes.
• Assist with compliance and regulatory reporting information when required.

Skills

Organised

Records management

Attention to detail

Written and verbal communication

Customer service focus

Microsoft Office

Council systems

Collaborative approach

Current Driver's Licence

Education

Business Administration or related discipline

Tools

Microsoft Office

Council systems

Job description

Byron Shire Council in Byron Bay is seeking a dedicated Utilities Operations Support Officer to join its busy team. This permanent full-time role (35 hours per week) provides essential administrative support to engineers and operations, including processing work orders, managing records, and assisting with purchasing and procurement.

You will coordinate with contractors, suppliers and customers and help keep projects on track while maintaining accurate documentation and compliance.