Impactful Admin & HR Assistant - Disability Services

Victorian Home and Community Care; Ballarat; On-site; AUD 55,000 - 75,000; Full time

Job summary

Victorian Home and Community Care Ballarat is looking for an Administration Assistant to support our programs and services. You will handle data entry, participant intake processes, and HR-related tasks, contributing to compliant and efficient operations.

The role requires strong organisation, proactive communication, and a commitment to empowering people in the disability sector through accurate record keeping and attentive service delivery.

Qualifications

• Experience in compliance or HR functions.
• NDIA experience preferred but not essential.
• Proficient in data entry and admin tasks.
• Strong organisational and time-management skills.
• Excellent communication skills, both verbal and written.
• Experience in disability or health sector is beneficial.

Responsibilities

• Data Entry: Accurately input and manage data related to clients, staff, and programs.
• First Point of Contact: Respond to and manage emails and phone calls, addressing inquiries and directing them to appropriate personnel.
• Managing Intake: Oversee the intake process for new participants, including initial paperwork and scheduling/rostering.
• Intake Paperwork: Monitor and manage intake paperwork, ensuring all documentation is completed accurately and within required timelines.
• Rostering: Assist with creating and managing staff rosters to ensure optimal coverage for programs. Approval of timesheets.
• Correspondence Management: Handle and organise correspondence related to participants and staff.
• HR Assistance: Support recruitment, onboarding, and compliance activities, including the employment of staff for programs.
• Networking/Marketing: attend networking events and support digital marketing

Skills

Data entry

Organisational skills

Communication

HR administration

Confidentiality

Education

Administration qualification

HR qualification

Disability services qualification

Tools

MS Office

Management systems

Job description

Victorian Home and Community Care Ballarat is looking for an Administration Assistant to support our programs and services. You will handle data entry, participant intake processes, and HR-related tasks, contributing to compliant and efficient operations.

The role requires strong organisation, proactive communication, and a commitment to empowering people in the disability sector through accurate record keeping and attentive service delivery.