ICT Support Technician — Growth, Training & Global Impact

TES-AMM; Sydney; On-site; AUD 78,000 - 85,000; Full time

Benefits offered by this job

Performance incentives

Career progression

Training & development

Collaborative team environment

Global organisation focused on sustain

Job summary

TES-AMM AUSTRALIA PTY LTD in Villawood, NSW, Australia, is hiring an ICT Support Technician to deploy, maintain and optimize local IT infrastructure and networks. You will serve as a key technical contact, diagnose complex hardware/software issues and drive proactive troubleshooting.

The role requires collaboration with internal teams and external vendors, spanning site infrastructure and regional IT operations to align standards and support systems.

Qualifications

• 2–3+ years of relevant IT support experience.

Responsibilities

• Install, configure, test, troubleshoot and repair computer hardware, peripherals and related equipment.

Skills

Strong interpersonal skills

Excellent problem solving

Strong communication skills

Education

Diploma or higher

Tools

MDT

SCCM

Ghost

Acronis

Windows Deployment Services

PowerShell

macOS deployment utilities

Veeam

TeamViewer

AnyDesk

Remote Desktop

VNC

ServiceNow

Jira Service Management

CMDB

Fluke Network Tester

CableIQ

Wireshark

Microsoft Excel

Microsoft Word

SharePoint

Confluence

Lansweeper

Spiceworks

Job description

TES-AMM AUSTRALIA PTY LTD in Villawood, NSW, Australia, is hiring an ICT Support Technician to deploy, maintain and optimize local IT infrastructure and networks. You will serve as a key technical contact, diagnose complex hardware/software issues and drive proactive troubleshooting.

The role requires collaboration with internal teams and external vendors, spanning site infrastructure and regional IT operations to align standards and support systems.