Hybrid Office & Job Coordinator

G and C Threlfall Plumbing; Greater Shepparton; On-site; AUD 60,000 - 75,000; Full time

Job summary

G and C Threlfall Plumbing is a small family-run business located near Bunbartha, VIC, seeking an experienced Job Coordinator / Office Administrator to keep daily operations running smoothly. The role involves coordinating plumbers, handling customer inquiries, managing jobs in Simpro, and maintaining efficient office workflows in a busy, friendly team.

The ideal candidate will be well-organised, self-motivated and capable of working independently, with strong communication skills and a

Qualifications

• Experience in job coordination, scheduling or office administration.
• Preferably in plumbing, construction or trade industry.
• Highly organised, reliable and self-motivated.
• Excellent communication and customer service skills.
• Independent work capability, including managing the office alone when required.
• Ability to multitask, prioritise and solve problems.
• Show initiative and ownership of responsibilities.
• Strong computer skills and attention to detail.

Responsibilities

• Answering customer calls and managing enquiries.
• Scheduling and coordinating plumbers' daily workloads.
• Managing incoming emails and customer correspondence.
• Creating, updating and managing jobs in Simpro.
• Monitoring job progress and following up on outstanding work.
• Ordering parts and materials and coordinating return visits.
• Liaising with customers, suppliers and plumbers.
• Reviewing completed jobs and ensuring all required information is received.
• Managing general office administration and daily workflow.

Skills

Job coordination

Office administration

Scheduling

Customer service

Tools

SimPRO

Outlook

Excel

Word

Job description

G and C Threlfall Plumbing – Bunbartha VIC

G&C Threlfall Plumbing is a small, family-run plumbing business with a friendly, down-to-earth team. Our office is located in a peaceful rural setting in Bunbartha, just 10 minutes north of Shepparton. We are looking for an experienced, organised and motivated Job Coordinator / Office Administrator to joinour team and play an important role in keeping our daily operations running smoothly.

About the Role

This is a busy and varied position suited to someone who enjoys taking responsibility, staying organised and working in a fast-paced environment. We need someone who can confidently take charge of the office when required, use their initiative and ensure our customers and plumbers are well looked after.

Your responsibilities will include:

• Answering customer calls and managing enquiries.

• Scheduling and coordinating plumbers' daily workloads.

• Managing incoming emails and customer correspondence.

• Creating, updating and managing jobs in Simpro.

• Monitoring job progress and following up on outstanding work.

• Ordering parts and materials and coordinating return visits.

• Liaising with customers, suppliers and plumbers.

• Reviewing completed jobs and ensuring all required information is received.

• Managing general office administration and daily workflow.

About You

To be successful in this role, you will:

• Have previous experience in job coordination, scheduling or office administration.

• Preferably have experience in the plumbing, construction or trade industry.

• Be highly organised, reliable and self-motivated.

• Have excellent communication and customer service skills.

• Be confident working independently, including managing the office alone when required.

• Have the ability to multitask, prioritise and solve problems.

• Show initiative and take ownership of your responsibilities.

• Have strong computer skills and excellent attention to detail.

Experience with Simpro, Microsoft Outlook, Excel and Word would be highly regarded.

What's on Offer

• Full-time, Monday to Friday position.

• Competitive remuneration negotiable based on experience and qualifications.

• Varied role with responsibility and independence.

• Opportunity to grow and develop within the business.

• Opportunity to contribute ideas and improve office systems.

• Potential for future work-from-home or hybrid arrangements once fully trained and established in the role, subject to business requirements.

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