Junior Office Administrator/Scheduler

Pinnacle Plumbing Group; Melbourne; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Accessible to transport and parking

Professional and supportive culture

Zusammenfassung

Pinnacle Plumbing is seeking a highly organised scheduling coordinator to join the Abbotsford office in Melbourne. You will be the first point of contact for tradespeople, property managers and domestic clients, ensuring smooth daily operations and accurate job entry.

Reporting to the Operations Manager, you will schedule trades and subcontractors, handle administration (compliance certificates, OH&S), and compile performance reports while upholding high customer satisfaction and company

Qualifikationen

• Two years' experience in a similar scheduling role within a trade-related business.
• Proficient in Excel, Xero and AroFlo (or similar JMS).
• Experience liaising with property managers, tradespeople and clients onsite.

Aufgaben

• Liaising with Property Managers and processing work orders into the system.
• Scheduling our team of tradespeople and sub-contractors on a daily basis.
• Processing the administrative paperwork; OH&S statements and compliance certificates.
• Compiling performance reports for the business and clients.

Kenntnisse

Organised

Communication

Negotiation

Initiative

Customer service

Tools

Excel

Xero

AroFlo

JMS (or similar)

Jobbeschreibung

Pinnacle Plumbing is a high caliber plumbing organisation specialising in servicing Real Estate Agents and Body Corps.

The Role

We are searching for a highly organised, efficient team player to join our tight-knit team.

We are looking for someone who has experience in an office environment ideally within the trade services sector.

As the first point of contact in the business, you will be comfortable and experienced in communicating with tradespeople, property managers and individual domestic clients alike.

You’ll be skilled at negotiating outcomes, making quick decisions and will show initiative in everything you do.

The right person will strive for the highest level of customer satisfaction while attaining the best outcome for the business.

What we require

• High standards and a professional attitude
• Logical and adaptable
• Passion for developing, following and implementing following systems and procedures
• Preferred two years experience in a similar scheduling role and trade related business
• A high level of skill in using Microsoft Excel, Xero and AroFlo(or other similar JMS) is advantageous.

Reporting to the Operations Manager of the business, you’ll have four major roles within Pinnacle Plumbing at our Abbotsford office:

• Liaising with Property Managers and processing work orders into the system.
• Scheduling our team of tradespeople and sub-contractors on a daily basis.
• Processing the administrative paperwork; compliance certificates, OH&S statements etc.
• Compiling performance reports for the business and clients.

Perks and Benefits

• Accessible to transport and parking available
• Professional and supportive culture