Operations & Project Administrator — QA, ISO 9001 & WHS

Prowse Plumbing; City of Greater Bendigo; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Locally based in Bendigo

Job summary

Prowse Plumbing in Bendigo is seeking an organised, proactive Operations & Project Administrator to support the business with project administration, QA, compliance, WHS and general office ops.

Working closely with the Managing Director, Project Managers and field staff you will help keep day-to-day operations running smoothly and ensure documentation and records are maintained to ISO 9001:2015 standards.

Qualifications

• Experience in administration, project support or similar role.
• Strong organisational and time management skills.
• Excellent written and verbal communication.
• High attention to detail and accuracy.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to work independently, use initiative and problem-solve.
• Willingness to support the wider team.
• Ability to manage competing priorities and meet deadlines.
• Professional approach to handling confidential information.

Responsibilities

• Provide administrative and operational support to the Managing Director, Project Managers and Estimator.
• Manage general correspondence, emails, and client enquiries.
• Assist with tender submissions, quotations and project documentation.
• Prepare and maintain project records, reports, O&M manuals and handover documentation.
• Coordinate QA documentation, including checklists, quality records, and project compliance requirements.
• Maintain company policies, procedures and Quality Management System (QMS) documentation.
• Assist with maintaining and improving the QMS in line with ISO 9001:2015 requirements.
• Assist with internal audits, non-conformance reporting, corrective actions and continuous improvement activities.
• Maintain workplace health and safety documentation, compliance records and registers.
• Coordinate employee training records, inductions, licences, qualifications and expiry dates.
• Maintain information and administrative processes within AroFlo.
• Liaise with clients, suppliers and subcontractors as required.
• Provide general administrative support across the business.

Skills

Organisational skills

Time management

Communication skills

Attention to detail

Microsoft Office

Tools

AroFlo

Job description

Prowse Plumbing in Bendigo is seeking an organised, proactive Operations & Project Administrator to support the business with project administration, QA, compliance, WHS and general office ops.

Working closely with the Managing Director, Project Managers and field staff you will help keep day-to-day operations running smoothly and ensure documentation and records are maintained to ISO 9001:2015 standards.