Dynamic Office & Projects Operations Lead

Rise Above Consulting; City of Brisbane; On-site; AUD 60,000 - 75,000; Full time

Job summary

Greer Plumbing in South East Queensland is seeking a hands-on Office Administrator to support the office and field teams across Queensland and NSW. You will schedule jobs, manage compliance documents, and liaise with clients while working closely with leadership to keep operations running smoothly.

The role requires at least 3 years in an admin/ops role, experience with Tradify and Xero, and strong organisational and communication skills.

Qualifications

• Minimum 3 years in office administration or operations.
• Experience with job management software like Tradify.
• Experience with Xero or similar accounting software.
• Strong organisation; able to juggle multiple priorities.
• Clear, confident communicator with clients, suppliers and trades.
• Independent decision-maker who works with minimal supervision.
• Positive, solutions-focused team player who embraces change.

Responsibilities

• Scheduling and coordinating jobs for the plumbing team, managing priorities and timelines.
• Preparing job folders with plans, council approvals and documentation.
• Submitting and following up on council applications and permits.
• Liaising daily with clients, builders and suppliers to keep jobs on track.
• Managing the Greer Plumbing email inbox and timely responses.
• Sending daily updates to the directors with outstanding actions and deadlines.
• Following up quotes and invoices and escalating overdue amounts.
• Managing accounts payable and accounts receivable, including note taking.
• Entering invoices into Tradify and Xero, coding for GST and non-GST.
• Tracking billable hours per job and identifying time for clients vs internal work.

Skills

Office admin

Scheduling

Communication

Decision making

Team coordination

Tools

Tradify

Xero

Job description

Greer Plumbing in South East Queensland is seeking a hands-on Office Administrator to support the office and field teams across Queensland and NSW. You will schedule jobs, manage compliance documents, and liaise with clients while working closely with leadership to keep operations running smoothly.

The role requires at least 3 years in an admin/ops role, experience with Tradify and Xero, and strong organisational and communication skills.