Part-Time Admin & Customer Support Associate

Level® Group ANZ; Lithgow City Council; On-site; AUD 26,000 - 32,000; Part time

Benefits offered by this job

On-the-job training

Local Lithgow-based role

Award pay after six months

Job summary

Level® Group ANZ in Lithgow, NSW offers a permanent part-time administration role (19.5 hours per week). You will handle calls, customer enquiries, emails, and data entry while supporting the office and wider team with general administrative tasks.

The position requires six months' experience in a similar role, good data-entry skills, and strong organisation. Training in Simpro and related systems is provided, with local Lithgow-based duties.

Qualifications

• Six months' experience in administration, reception or a similar office-based customer-service role.
• Good computer and data-entry skills.
• Strong organisation and attention to detail.
• Willingness to learn and ask questions when unsure.
• Experience with Simpro, Microsoft 365, Xero or a trade-service business would be advantageous but is not essential.

Responsibilities

• Answering calls and assisting with customer enquiries.
• Monitoring emails and helping with booking confirmations.
• Entering and maintaining customer and job information.
• Filing, scanning, document preparation and data entry.
• Assisting with job records, purchase orders and invoice documentation.
• Providing general administrative support to the office and wider team.
• Learning Simpro and other business systems.

Tools

Telephone manner

Data entry

Organisation

Confidentiality

Willingness to learn

Simpro

Microsoft 365

Xero

Job description

Level® Group ANZ in Lithgow, NSW offers a permanent part-time administration role (19.5 hours per week). You will handle calls, customer enquiries, emails, and data entry while supporting the office and wider team with general administrative tasks.

The position requires six months' experience in a similar role, good data-entry skills, and strong organisation. Training in Simpro and related systems is provided, with local Lithgow-based duties.