HVAC Service Scheduler – Thornleigh Office-Based Growth Role

Lead Group Consultancy; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Down to earth environment

Thornleigh based

Service Coordinator role for growing 팀

Job summary

Lead Group Consultancy is seeking an experienced HVAC Service Coordinator for an office-based role in Thornleigh, NSW. You will coordinate technicians, handle customer inquiries and keep service records up to date, supporting a growing service team as summer ramps up.

Ideal candidates have HVAC or related trade experience, strong organisational and communication skills, and a proactive, reliable work style in a busy environment. Salary is $70,000–$95,000 plus super.

Qualifications

• HVAC/Mechanical services background desired, open to similar trades.
• Experience in service coordination, scheduling, dispatch or admin helpful.
• Strong organisation and ability to manage multiple priorities.
• Good communication with customers and technicians.
• Proactive, reliable and comfortable in a busy environment.
• HVAC industry experience is highly regarded.

Responsibilities

• Coordinate and schedule HVAC service technicians across daily jobs.
• Manage incoming service calls, bookings and customer enquiries.
• Allocate jobs based on technician availability, location and experience.
• Liaise with customers regarding bookings, updates and job progress.
• Monitor schedules and respond to changes, cancellations or urgent work.
• Support technicians with job information, documentation and follow-up.
• Update job records, reports and service administration.
• Work closely with the wider team as the service division grows.

Skills

Strong organisation

Communication skills

Proactive

Reliability

Job description

Lead Group Consultancy is seeking an experienced HVAC Service Coordinator for an office-based role in Thornleigh, NSW. You will coordinate technicians, handle customer inquiries and keep service records up to date, supporting a growing service team as summer ramps up.

Ideal candidates have HVAC or related trade experience, strong organisational and communication skills, and a proactive, reliable work style in a busy environment. Salary is $70,000–$95,000 plus super.