HR Administrator - Recruitment & People Support

Holy Cross Services; Brisbane; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work schedule

Salary packaging via SmartSalary

Job summary

Holy Cross Services is seeking a highly organised HR Administrator to support a busy HR Team with high-volume recruitment and employee lifecycle processes. The role offers a flexible hybrid arrangement—2-3 days in the Banyo office with the rest of the week working from home.

You’ll prepare routine employment documents, manage HR data accurately, and assist with onboarding, offboarding and queries across the employee lifecycle. A HR or related qualification is desirable.

Qualifications

• Experience in HR or recruitment administration, preferably in a fast-paced environment.
• Proven ability to manage multiple tasks with high accuracy and confidentiality.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate recruitment administration, including job advertising, initial screening against criteria, candidate communication, interview scheduling and pre-employment checks.
• Support onboarding, induction and offboarding, including helping employees use HR systems and complete required documentation.
• Prepare routine employment documents from approved templates, such as offer letters, contracts, variations and probation letters.
• Manage the HR inbox, respond to routine employee queries and refer more complex matters to the appropriate HR team member.
• Maintain employee records, HR systems and databases, including updates to employee details and employment conditions.
• Complete HR data entry, reporting and record keeping with a high level of accuracy.
• Provide administrative support for probation, performance and employee relations processes.
• Contribute to HR projects and suggest practical ways to improve everyday processes and procedures.
• Follow workplace health and safety procedures, report hazards and incidents, and participate in relevant training and initiatives.

Skills

HR administration

Recruitment administration

Onboarding

HR systems

Data entry

Attention to detail

Communication

Confidentiality

Microsoft Office

Education

HR qualification or related field

Tools

HRIS/HR information systems

ATS (Applicant Tracking System)

MS Office (Outlook, Word, Excel)

Job description

HR Administrator - Recruitment & People Support

HR Administration – Recruitment & People Support

Help create meaningful employment opportunities through accurate, people-focused HR support.

Holy Cross Services is seeking a highly organised HR Administrator to support our busy HR Team. You’ll help keep high-volume recruitment and employee lifecycle processes running smoothly, providing reliable administration to candidates, employees and managers.

This is a full-time permanent role working business hours Monday to Friday. We offer a flexible hybrid schedule, combining 2-3 days in our Banyo office with the flexibility to work from home the rest of the week.

This is a great opportunity for someone with HR or recruitment administration experience who enjoys working with people, managing competing priorities and getting the details right.

About us

Holy Cross Services Ltd is a Ministry of Mercy Partners and a profit-for-purpose organisation established by the Sisters of Mercy in 1889. In the spirit of Mercy, we provide the dignity of work, focusing on people who are disadvantaged and contributing to a more equitable and compassionate community.

Our values guide our interactions and shape our workplace culture:

Dignity – recognising and accepting each person.

Respect – treating people fairly and considerately.

Integrity – taking responsibility and working honestly and transparently.

As a Public Benevolent Institution (PBI), HCS offers employees access to salary packaging of up to $15,900 through SmartSalary, which may increase your take-home pay.

About the role

In this hands-on role, you’ll provide accurate and timely HR administration across recruitment, onboarding, employee records and day-to-day HR operations. You’ll prepare routine employment documents using approved templates, respond to standard queries and elevate matters when they fall outside established processes.

You’ll work closely with the HR team and managers, helping deliver a responsive and well-organised experience for candidates and employees.

Key responsibilities

Coordinate recruitment administration, including job advertising, initial screening against agreed criteria, candidate communication, interview scheduling and pre-employment checks.

Support onboarding, induction and offboarding, including helping employees use HR systems and complete required documentation.

Prepare routine employment documents from approved templates, such as offer letters, contracts, variations and probation letters.

Manage the HR inbox, respond to routine employee queries and refer more complex matters to the appropriate HR team member.

Maintain employee records, HR systems and databases, including updates to employee details and employment conditions.

Complete HR data entry, reporting and record keeping with a high level of accuracy.

Provide administrative support for probation, performance and employee relations processes.

Contribute to HR projects and suggest practical ways to improve everyday processes and procedures.

Follow workplace health and safety procedures, report hazards and incidents, and participate in relevant training and initiatives.

About you

You’re proactive, organised and comfortable balancing a range of administrative tasks. You take care with sensitive information, communicate clearly and enjoy supporting others.

You’ll ideally bring:

Experience in HR or recruitment administration, preferably in a fast-paced, high-volume environment.

Strong administration skills and excellent attention to detail.

Good organisational and time management skills, with the ability to manage competing priorities.

A willingness to learn and confidence following established processes.

Discretion and a commitment to maintaining confidentiality.

Clear written, verbal and interpersonal communication skills.

Confidence using HR information systems, or the ability to learn new systems quickly.

Proficiency in Microsoft Office, particularly Outlook, Word and Excel.

A qualification in Human Resources or a related field is desirable, but not essential.