People Services Administrator

Connect; Parramatta; Hybrid; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Employee Assistance Program

Relish discounts across 650 retailers

Recognition and service awards

Internal career growth

Hybrid work two days from home each wk

Job summary

Cater Care is seeking a People Services Administrator to support employees, leaders and candidates across the lifecycle from Parramatta. The role combines HR administration, payroll support and data integrity, with hybrid working and a 9:00–17:00 schedule.

You’ll manage the central inbox, coordinate pre-employment checks, maintain HRIS records and partner with Payroll and Recruitment to ensure accurate, timely processes. A detail-oriented communicator with HR or admin background is ideal.

Qualifications

• At least 1 year of experience in HR administration or recruitment support.
• Strong understanding of employee lifecycle processes.
• Excellent data entry and attention to detail.
• Proficient with Google Workspace.
• Foundational knowledge of industrial awards and employment documentation.
• Strong written and verbal communication.
• Customer-focused and people-oriented approach.
• Formal HR or Business Administration qualification.

Responsibilities

• Manage the People Services inbox and HR helpline.
• Process day-to-day employee lifecycle administration including contracts, variations, roster updates and data changes.
• Maintain HRIS and employee records accurately and promptly.
• Support payroll accuracy by keeping employee information up-to-date.
• Coordinate pre-employment checks, work rights and visa documentation.
• Follow up outstanding clearances and onboarding requirements.
• Collaborate with Payroll and Recruitment to resolve operational enquiries.
• Track probation and compliance requirements.
• Identify opportunities to simplify processes and improve the employee experience.

Skills

HR administration

People Services

Recruitment support

Attention to detail

Google Workspace

HRIS

Employment documentation

Communication skills

Organisational skills

HR qualification

Education

HR or Business Administration

Tools

HRIS or recruitment databases

Job description

Introduction

Great HR happens when the details are right.

People Services Administrator
Parramatta, NSW | Monday to Friday, 9:00am–5:00pm | Hybrid working
$60,000 - $70,000 base salary + super | Permanent Full Time

We’re looking for a People Services Administrator to join our Sydney People Services team in Parramatta.

This is a great opportunity for someone with experience in HR Administration, People Services or Recruitment Support who enjoys working with people, systems and processes and has a serious eye for detail.

You’ll support employees, leaders and candidates across the employee lifecycle, working closely with Payroll, Recruitment and the wider People Team to keep things moving accurately and efficiently.

Description

What you’ll do

• Manage our central People Services inbox and HR helpline, providing timely and helpful support to employees, leaders and candidates.
• Process day-to-day employee lifecycle administration, including contracts, variations, roster updates and employee data changes.
• Keep our HRIS and employee records accurate, ensuring changes are completed quickly and correctly.
• Support payroll accuracy by maintaining high-quality, up-to-date employee information.
• Coordinate pre-employment checks, work rights and visa documentation.
• Follow up outstanding clearances and onboarding requirements.
• Work with Payroll and Recruitment to resolve operational enquiries and keep processes moving.
• Track key People Services requirements, including probation and compliance.
• Identify opportunities to simplify processes and improve the employee experience.

Skills And Experiences

What you’ll bring

• At least 1 year of experience in HR administration, People Services, recruitment support or a similar role.
• A good understanding of employee lifecycle processes and employment administration.
• Strong data entry and administrative skills, with exceptional attention to detail.
• Confidence using Google Workspace, including Gmail, Docs, Sheets, Calendar and Forms.
• Experience with HRIS or recruitment databases will be highly regarded.
• A foundational understanding of industrial awards and employment documentation.
• Strong written and verbal communication skills.
• A customer-focused approach and genuine interest in helping people.
• Excellent organisation and time management skills with the ability to manage competing priorities.
• A qualification or formal studies in HR, Business Administration or equivalent practical experience.

What’s in it for you?

• Hybrid working two days from home each week.
• Opportunities to build your HR career across multiple areas of People Services.
• Learning and development opportunities.
• Employee Assistance Program.
• Recognition and service awards.
• Opportunities for internal career growth.
• Relish discounts across 650 retailers, plus other corporate benefits.
• A supportive, collaborative team that values ideas, continuous improvement and getting things done.

About Us

Cater Care is a leading Australian-owned contract catering provider with 25 years of experience delivering exceptional food and support services across Aged Care, Education, Retail and Remote Services.
Our success is built on Care, Pride, and Community.
We’re committed to developing our people, creating meaningful career opportunities and fostering an inclusive workplace where everyone can thrive.
We strongly encourage applications from First Nations peoples and people from diverse backgrounds.

Ready to make your mark?

If you’re organised, people-focused and ready to take the next step in your HR career, we’d love to hear from you.

Job Ref# - 5958